I honestly do not get why you have such issues.Running healing/support Druid mainly in fractals and group content in general a lot of times, and I heal people just fine. In fact, i usually end up healing far better than most Heralds or even Firebrands I know.The trick is to alternate between Celestial Avatar and Healing Spring. That makes Conditions a complete non issue, because i am either in CA and can use CA 2 on cooldown, or Healing spring, which quickly refills my CA again and clears 2 condies every 2 seconds on its own.The moment i drop out of CA again, I can use HS once more. Rinse repeat. Spirits, i always use Frost, Stone, Spirit of Nature and then either Sun or Storm, depending on wether we are full power, or have some Condition damage class. Pop stone on cd, so the entire group continues getting the prot. If I have to provide it all on my own, I will use Blue Moa to get 100% Protection uptime. That gives my 5 man group permanent 25 might, Fury, Protection, Swiftness and Regeneration (Which ticks for a lot per second), while debuffing my enemy with quick 25 vulnerability, if i am using Storm Spirit.And if the fight demands more heals, I can simply use Spirit of Nature for the passive healing, while popping its active, for when someone downs. I have tested it, and my healing per second can get as high as 7k to 8k hps per person, aoe, if pugs eat every bit of damage they can find. Maybe even more.In fact, when I heal, the only way people will down, is if they eat one shot attacks, or stand in agony fields. Tldr: Adjust your build and gear and then Git Gut. Druid is fine. ;)