Tabbyree.5231

This is more than fair. I too asked ANET via a ticket about the dwindling supply of Gem Cards in EB games. The reply I received was "try AMAZON". Again, the exchange rate is a killer and that is against their TOS for keys being sold. EB Games told me that they won't be getting a supply again from ANET as the cards don't sell. When I spoke to a manager of a store near me, I was told that when people find out they have them, they purchase almost all of the supply at once. When I can actually purchase a physical Gem Card, I will, but few and far between as they are either at a store that is really far away or not in stock when I am able to purchase them. The other problem is the exchange rate. It is not the actual fee that we are charged at our banks, it is the fee we are charged by Digital River International, the purchasing subsidiary of ANET. So please, please, please ANET, look at fixing this problem! You want more Aussies and NZ'ders playing and spending money, have EB Games keep the digital keys or restock them at least as this issue has made even more significant by the lockdown brought on by the COVID-19 pandemic!