Seagon.6841
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[Merged] Customer Support Ticket Response Times
Seagon.6841 replied to Zephyr.8015's topic in Account & Technical Support
Just summarizing. I'm happy it all worked out in the end. Account recovery request.Initial response <24h, did contain full resolution message but pass reset email never sent.Second response and complete resolution received 6 days after initial response. Total ticket duration: 7 days ~8 hours
