the game keeps crashing when trying to preview any glider skin the hero panel
steps i tried to eliminate the issue
1- update all drivers
2- perform a clean installation
here is how to reproduce
1- equip a torch skin in one had (the other doesn't matter )
-skins that will fail 100%
a - Rodgort
b - touch of fog (this one doesn't even give logs it just crashes the whole thing )
c - touch of madness
2- Equipe rest of armor ( i tired on multiple toons with multiple gear skins )
3- open hero panel and select the glider tab then select any glider
4- the game crashes with the following error logs( repeated with multiple instance in multiple locations )
here are the error logs after the process crashes
*--> Error Logs <--*
23:22:37Z NULL REWARD TRACK: B979A958-3325-E411-9092-78E7D1936220
23:22:37Z NULL REWARD TRACK: B979A958-3325-E411-9092-78E7D1936220
23:22:39Z Model '0x039279': Permutation 'w' not found, auto selecting permutation
23:22:41Z Texture missing mip chain: 0x093493
Crashed at 23:23:29z
another iteration.
*--> Error Logs <--*
23:25:41Z NULL REWARD TRACK: B979A958-3325-E411-9092-78E7D1936220
23:25:41Z NULL REWARD TRACK: B979A958-3325-E411-9092-78E7D1936220
23:25:43Z Model '0x039279': Permutation 'w' not found, auto selecting permutation
23:25:45Z Model '0x24fab5': Permutation 'holo' not found, auto selecting permutation
Crashed at 23:26:00Z
a third iteration
*--> Error Logs <--*
23:27:40Z NULL REWARD TRACK: B979A958-3325-E411-9092-78E7D1936220
23:27:40Z NULL REWARD TRACK: B979A958-3325-E411-9092-78E7D1936220
23:27:41Z Model '0x039279': Permutation 'w' not found, auto selecting permutation
Crashed at 23:28:03Z
another interesting error from another toon with completely different armor
*--> Error Logs <--*
x011f2e
23:42:46Z Texture missing mip chain: 0x011f30
23:43:16Z NULL REWARD TRACK: B979A958-3325-E411-9092-78E7D1936220
23:43:16Z NULL REWARD TRACK: B979A958-3325-E411-9092-78E7D1936220
23:43:19Z Couldn't find projectile effect for skill 'loAhc.dMYcv'
23:43:22Z Texture '0x216093' dimensions too small
23:43:22Z Loading '0x216093' texture failed
23:43:22Z Texture '0x216094' dimensions too small
23:43:22Z Loading '0x216094' texture failed
23:43:22Z Texture '0x216087' dimensions too small
23:43:22Z Loading '0x216087' texture failed
23:43:22Z Texture '0x216088' dimensions too small
23:43:22Z Loading '0x216088' texture failed
23:43:22Z Texture '0x21608b' dimensions too small
23:43:22Z Loading '0x21608b' texture failed
23:43:22Z Texture '0x21608c' dimensions too small
23:43:22Z Loading '0x21608c' texture failed
23:43:22Z Texture '0x21608f' dimensions too small
23:43:22Z Loading '0x21608f' texture failed
23:43:22Z Texture '0x216090' dimensions too small
23:43:22Z Loading '0x216090' texture failed
23:43:22Z Texture '0x216097' dimensions too small
23:43:22Z Loading '0x216097' texture failed
23:43:22Z Texture '0x216098' dimensions too small
23:43:22Z Loading '0x216098' texture failed
23:43:35Z Couldn't find projectile effect for skill 'soUQE.mxnTo'
23:44:18Z Couldn't find projectile effect for skill 'loAhc.dMYcv'
23:44:28Z NULL REWARD TRACK: B979A958-3325-E411-9092-78E7D1936220
23:44:28Z Content is referencing a propID that doesn't exist propId='2539641764493465667'
23:44:28Z Content is referencing a propID that doesn't exist propId='2536628257514658119'
23:44:28Z Content is referencing a propID that doesn't exist propId='2551067562911799552'
23:44:28Z Content is referencing a propID that doesn't exist propId='2551066798407620867'
23:44:28Z Content is referencing a propID that doesn't exist propId='2496960350895806764'
23:44:28Z Content is referencing a propID that doesn't exist propId='2497681106537617677'
23:44:30Z Model '0x0111d5': Permutation 'd' not found, auto selecting permutation
Crashed at 23:45:41Z
and another
*--> Error Logs <--*
ix hex digits. Both upper and lower case letters are accepted. Example of a correct number: "#32F00d". Context: "#undefined".
23:10:03Z CtlText::ConvertParamUnsigned() ERROR: A non-hex character was found in some text that should be a set of six hex digits. Both upper and lower case letters are accepted. Example of a correct number: "#32F00d". Context: "#undefined".
23:10:03Z CtlText::ConvertParamUnsigned() ERROR: A non-hex character was found in some text that should be a set of six hex digits. Both upper and lower case letters are accepted. Example of a correct number: "#32F00d". Context: "#undefined".
23:10:03Z CtlText::ConvertParamUnsigned() ERROR: A non-hex character was found in some text that should be a set of six hex digits. Both upper and lower case letters are accepted. Example of a correct number: "#32F00d". Context: "#undefined".
23:10:10Z Coherent AssertFailure: Assert failure: Call handler already registered Call handler internal_call is already registered
23:10:10Z Coherent Assert: Call handler already registered
23:10:10Z Coherent AssertFailure: Assert failure: Call handler already registered Call handler internal_call is already registered
23:10:10Z Coherent Assert: Call handler already registered
23:10:10Z Coherent AssertFailure: Assert failure: Call handler already registered Call handler internal_call is already registered
23:10:10Z Coherent Assert: Call handler already registered
23:10:10Z Coherent AssertFailure: Assert failure: Call handler already registered Call handler internal_call is already registered
23:10:10Z Coherent Assert: Call handler already registered
23:10:10Z Coherent AssertFailure: Assert failure: Call handler already registered Call handler internal_call is already registered
23:10:10Z Coherent Assert: Call handler already registered
23:10:15Z Couldn't find projectile effect for skill 'soUQE.mxnTo'
23:10:35Z NULL REWARD TRACK: B979A958-3325-E411-9092-78E7D1936220
23:12:22Z Texture missing mip chain: 0x0f7d63
23:12:22Z Texture missing mip chain: 0x0f7d64
Crashed at 23:12:27Z
note for Touch of Fog the game crashes without any logs ( i get the windows 10 error popup) but apparently i am the only one in the game with that skin for some reason
I don't think this affect only me as this issue was introduced in the latest patch
as mentioned above i did a full clean installation , a driver update
here is my gpu info from the logs
*--> Graphics Device Info <--*
VendorId = 0x10de
DeviceId = 0x1b81
Version = 49709
Description = NVIDIA GeForce GTX 1070
Compat = 0x000000000fbffc3f
VidMem = 8192 MB
*--> NVidia Info <--*
DriverVersion = 497.09
thank you