HoneySprinkles.2619

Welp, today has been the worst day for Guild Wars 2. Here's hoping I can still get a full refund for a game that I would consider unplayable, and a support team that has no clue what to do(indicated by their lack of response to a ticket after practically a week of it being up). After having a family member in Germany log into my account and get my character out(since apparently, the internet in Germany actually connects to the game instead of giving an error code 7), I decide to play as my warrior charr and do a dungeon in Queensdale. After doing the dungeon, I get error code 5 directly after finishing it and was locked out for the whole day. Decided not to contact support because I already knew the response message would never arrive. Next, I hit level 80 as my elementalist Norn. After fully levelling the bar by doing events, I now keep getting an annoying pop up to tell me to pick a mastery - which isn't possible since all of them are locked. So I search for how to disable this pop-up message and apparently, you can't. Why? I have no idea. I do know, however, that the real question is: Why is it shoving a message right in my face when masteries aren't even unlocked yet? So I had to force myself to start the story and get it over with. The story marker tells me to get into Lion's Arch, so I teleport to traders forum and another error code 5 pops up right after. Great, now what the hell do I do? Whatever, I'll try logging in again. Surprise surprise! I made it in! The game decided to puts me back into the area I was previously with the message "the waypoint you've selected has become contested", which I was somewhat fine with. At least I can still play the game...until I follow the green story marker into a portal to Rata Sum and stuck in the same instance with error code 7. What a depressing day.

Having this issue while connecting on any server with an IP having 2 digits at the beginning being 35. Two of my characters are stuck in an instance of Rata Sum, forcing me to play another one of my characters - a Charr warrior. And just today, this same character can't even go into Plains of Ashford(which I've been in earlier on a couple of times) or he'll get stuck there, so I have to alt + f4 everytime I check to see if the issue is fixed. Both of these servers start with the 35.xxx IP addresses, so I'm guessing I'm barred from entering any instance with any similar IP address. Tried asking support, didn't get an answer on the ticket in days, so I assume that they have no clue what's going on(from an issue originating in 2017 or older, why hasn't this been looked into deeply yet?). When are they going to give us an option on the character select screen to choose which area in the world our character can spawn, an ability to pick an instance to spawn in, or even automatically a simple change of the instance to another after a minute of waiting on the loading screen if my character can't connect to the one I'm currently joining? Come on devs, people are getting really tired of not being able to play a game we paid for(bought around release time and have both dlcs).