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Game crashes - "Exception: c0000005" [Solved]


Batel.9206

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After logging on and running around for a few moments in Lion's Arch, the game abruptly crashed. I waited a few minutes, then logged back in and tried again. Same thing happened, except it took less time. Logging in a third time and the game crashed almost immediately upon starting to play the character in Lion's Arch (and this time I thought to actually recover the crash report, which is reprinted here). Haven't logged back in to test with other characters.

I'm not using any add-ons...and I can't make heads or tails of the crash report's gibberish, so I really have no idea what's happening here. Help, please? 🙂

 

Here's the full crash report:

Spoiler

*--> Crash <--*

Exception: c0000005 

Memory at address ffffffff`ffffffff could not be read

App: Gw2-64.exe

Pid: 10204

BaseAddr: 00007FF683150000

ProgramId: 101

Build: 119501

When: 2021-09-16T03:47:34Z 2021-09-15T20:47:34-07:00

Uptime:   0 days  0:11:40

Flags: 0

DumpFile: Crash.dmp

 

*--> System <--*

Name: d580eaa0

IpAddr: 192.168.0.39

Processors: 8 [AuthenticAMD:15:1:1]

OSVersion: Windows 10.0 (64 bit)

 

*--> System Memory <--*

Physical:  1605MB/ 8122MB  19%

Paged:     1433MB/12090MB  11%

Virtual:  134210334MB/134217727MB  3%

Load: 80%

CommitTotal:  10656MB

CommitLimit:  12090MB

CommitPeak:   11382MB

SystemCache:   2036MB

HandleCount:  116215

ProcessCount:   175

ThreadCount:   1938

 

*--> Process Memory <--*

Private:         2936MB

WorkingSet:      2630MB

PeakWorkingSet:  2630MB

PageFaults:   7375177

 

*--> Memory Category Usage (Inclusive) <--*

[Category]              [Size(MB)]  [Count]    

Root                    1814.48     1708543    

Programmer Data         1089.90     505208     

VRAM                    660.44      30730      

Uncategorized           614.35      1134339    

Engine                  576.61      261012     

Model-Programmer        453.77      87817      

Model Granny            444.12      40556      

Game                    355.60      183517     

Content                 238.54      61371      

VRAM - Prop Geo         209.20      2116       

VRAM - Character Tex    155.23      956         

Collections             114.71      6003       

Dictionary              113.08      1484       

Gr                      100.03      113101     

Text                    94.23       13139      

Art Assets              73.36       26772      

VRAM - Gr Postproc      68.76       20         

Character Models        48.12       4830       

Gr Umbra                47.74       929        

Composite Models        47.50       2018       

VRAM - DDI Shader       39.61       25269      

VRAM - Composite Tex    38.08       212        

Collide                 36.87       42224      

Composite Tex Pool      30.89       130        

 

*--> Memory Category Usage (Exclusive) <--*

[Category]                 [Size(MB)]  [Count]    

Uncategorized              614.35      1134339    

Model Granny               444.12      40556      

Content                    238.54      61371      

VRAM - Prop Geo            209.20      2116       

VRAM - Character Tex       155.23      956        

Dictionary                 113.08      1484       

Text                       94.23       13139      

VRAM - Gr Postproc         68.76       20         

Gr Umbra                   47.74       929        

VRAM - DDI Shader          39.61       25269      

VRAM - Composite Tex       38.08       212        

Composite Tex Pool         30.89       130        

VRAM - DirectX Geo Buffers 30.56       1520       

Archive                    29.34       38         

Gr Material                21.39       39381      

VRAM - Terrain Tex         19.92       47         

Collide Havok              17.21       31638      

Composite Packfile         16.43       450        

Collide                    15.06       9370       

Composite                  13.30       2046       

Gr Model                   12.82       32896      

VRAM - Prop Tex            12.57       73         

VRAM - World Map Tex       12.19       53         

Prop Models                11.66       9490       

 

*--> DllList <--*

00007FF683150000 - C:\Users\Erin\Desktop\Guild Wars 2\Gw2-64.exe

00007FFEBC430000 - C:\WINDOWS\SYSTEM32\ntdll.dll

00007FFEBBED0000 - C:\WINDOWS\System32\KERNEL32.DLL

00007FFEB9D80000 - C:\WINDOWS\System32\KERNELBASE.dll

00007FFEBBF90000 - C:\WINDOWS\System32\USER32.dll

00007FFEBA050000 - C:\WINDOWS\System32\win32u.dll

00007FFEBBA30000 - C:\WINDOWS\System32\GDI32.dll

00007FFEB9B60000 - C:\WINDOWS\System32\gdi32full.dll

00007FFEBA260000 - C:\WINDOWS\System32\msvcp_win.dll

00007FFEBA080000 - C:\WINDOWS\System32\ucrtbase.dll

00007FFEBC130000 - C:\WINDOWS\System32\ADVAPI32.dll

00007FFEBA980000 - C:\WINDOWS\System32\msvcrt.dll

00007FFEBB990000 - C:\WINDOWS\System32\sechost.dll

00007FFEBA850000 - C:\WINDOWS\System32\RPCRT4.dll

00007FFEBBD10000 - C:\WINDOWS\System32\WS2_32.dll

00007FFEB9D20000 - C:\WINDOWS\System32\WINTRUST.dll

00007FFEBC240000 - C:\WINDOWS\System32\PSAPI.DLL

00007FFEB2F00000 - C:\WINDOWS\SYSTEM32\VERSION.dll

00007FFEB56A0000 - C:\WINDOWS\SYSTEM32\WTSAPI32.dll

00007FFEBB860000 - C:\WINDOWS\System32\ole32.dll

00007FFEB1760000 - C:\WINDOWS\SYSTEM32\WINMM.dll

00007FFEBA490000 - C:\WINDOWS\System32\combase.dll

00007FFEBAEA0000 - C:\WINDOWS\System32\OLEAUT32.dll

00007FFEBAF70000 - C:\WINDOWS\System32\SHELL32.dll

00007FFE966B0000 - C:\WINDOWS\SYSTEM32\MSACM32.dll

00007FFEBA330000 - C:\WINDOWS\System32\CRYPT32.dll

00007FFEAC280000 - C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.1151_none_91a40286cc884949\gdiplus.dll

00007FFE83160000 - C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.1110_none_792d1c772443f647\COMCTL32.dll

00007FFEA3730000 - C:\WINDOWS\SYSTEM32\winmmbase.dll

00007FFEA5320000 - C:\WINDOWS\SYSTEM32\USP10.dll

00007FFEB7330000 - C:\WINDOWS\SYSTEM32\MSIMG32.dll

00007FFEB1560000 - C:\WINDOWS\SYSTEM32\Secur32.dll

00007FFEB94C0000 - C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL

00007FFEB9A50000 - C:\WINDOWS\SYSTEM32\SSPICLI.DLL

00007FFEBC3C0000 - C:\WINDOWS\System32\IMM32.DLL

00007FFEB9740000 - C:\WINDOWS\SYSTEM32\MSASN1.dll

00007FFEBA180000 - C:\WINDOWS\System32\bcryptPrimitives.dll

00007FFEAB0F0000 - C:\WINDOWS\SYSTEM32\dbghelp.dll

00007FFEB7C90000 - C:\WINDOWS\SYSTEM32\windows.storage.dll

00007FFEB95C0000 - C:\WINDOWS\SYSTEM32\Wldp.dll

00007FFEBC2B0000 - C:\WINDOWS\System32\SHCORE.dll

00007FFEBC250000 - C:\WINDOWS\System32\shlwapi.dll

00007FFEB9AA0000 - C:\WINDOWS\SYSTEM32\profapi.dll

00007FFEB7A90000 - C:\WINDOWS\SYSTEM32\kernel.appcore.dll

00007FFEBA300000 - C:\WINDOWS\System32\bcrypt.dll

00007FFEB7580000 - C:\WINDOWS\system32\uxtheme.dll

00007FFEB2CC0000 - C:\WINDOWS\SYSTEM32\dxcore.dll

00007FFEBA210000 - C:\WINDOWS\System32\cfgmgr32.dll

00007FFEBBE10000 - C:\WINDOWS\System32\clbcatq.dll

00007FFEB88A0000 - C:\WINDOWS\SYSTEM32\ntmarta.dll

00007FFEA1FB0000 - C:\WINDOWS\system32\napinsp.dll

00007FFEA1F90000 - C:\WINDOWS\system32\pnrpnsp.dll

00007FFEA7DD0000 - C:\WINDOWS\system32\wshbth.dll

00007FFEB5710000 - C:\WINDOWS\system32\NLAapi.dll

00007FFEB8F40000 - C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL

00007FFEB92B0000 - C:\WINDOWS\System32\mswsock.dll

00007FFEB8F80000 - C:\WINDOWS\SYSTEM32\DNSAPI.dll

00007FFEBBEC0000 - C:\WINDOWS\System32\NSI.dll

00007FFEA1F70000 - C:\WINDOWS\System32\winrnr.dll

00007FFEAF050000 - C:\WINDOWS\System32\fwpuclnt.dll

00007FFEAF030000 - C:\Windows\System32\rasadhlp.dll

00007FFEBBBD0000 - C:\WINDOWS\System32\msctf.dll

00007FFEA6CB0000 - C:\WINDOWS\SYSTEM32\textinputframework.dll

00007FFEB6D70000 - C:\WINDOWS\System32\CoreUIComponents.dll

00007FFEB70D0000 - C:\WINDOWS\System32\CoreMessaging.dll

00007FFEB66A0000 - C:\WINDOWS\SYSTEM32\wintypes.dll

00007FFEA30D0000 - C:\WINDOWS\system32\Oleacc.dll

00007FFEB3350000 - C:\WINDOWS\SYSTEM32\WindowsCodecs.dll

00007FFEA7330000 - C:\WINDOWS\SYSTEM32\TextShaping.dll

00007FFE7E490000 - C:\Users\Erin\Desktop\Guild Wars 2\bin64\CoherentUI64.dll

00007FFEA03D0000 - C:\WINDOWS\SYSTEM32\d3d9.dll

00007FFEB78B0000 - C:\WINDOWS\SYSTEM32\dwmapi.dll

00007FFEB94A0000 - C:\WINDOWS\SYSTEM32\CRYPTSP.dll

00007FFEB8BD0000 - C:\WINDOWS\system32\rsaenh.dll

00007FFEBBCF0000 - C:\WINDOWS\System32\imagehlp.dll

00007FFEB8430000 - C:\WINDOWS\SYSTEM32\gpapi.dll

00007FFE6B7A0000 - C:\Windows\System32\cryptnet.dll

00007FFEB40C0000 - C:\WINDOWS\SYSTEM32\WINNSI.DLL

00007FFEAF0D0000 - C:\WINDOWS\SYSTEM32\WINHTTP.dll

00007FFEB3660000 - C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL

00007FFEB3B30000 - C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL

00007FFEACE10000 - C:\WINDOWS\SYSTEM32\webio.dll

00007FFEB1790000 - C:\WINDOWS\System32\DriverStore\FileRepository\u0360470.inf_amd64_35c64671e7fac064\B360357\aticfx64.dll

00007FFE715C0000 - C:\WINDOWS\System32\DriverStore\FileRepository\u0360470.inf_amd64_35c64671e7fac064\B360357\atiu9p64.dll

00007FFE70920000 - C:\WINDOWS\System32\DriverStore\FileRepository\u0360470.inf_amd64_35c64671e7fac064\B360357\atiumd64.dll

00007FFEAAEC0000 - C:\WINDOWS\SYSTEM32\dbgcore.DLL

0000000067E70000 - C:\WINDOWS\System32\DriverStore\FileRepository\u0360470.inf_amd64_35c64671e7fac064\B360357\atiumd6a.dll

00007FFEB9570000 - C:\WINDOWS\SYSTEM32\POWRPROF.dll

00007FFEB9500000 - C:\WINDOWS\SYSTEM32\UMPDC.dll

00007FFEAF000000 - C:\WINDOWS\SYSTEM32\amdihk64.dll

00007FFEA55A0000 - C:\Users\Erin\AppData\Local\Temp\D460E7C2-48D4-4574-B11F-85B926645317\amd_ags_x64.dll

00007FFE76770000 - C:\WINDOWS\SYSTEM32\atiadlxx.dll

00007FFEBAA20000 - C:\WINDOWS\System32\SETUPAPI.dll

00007FFEB53F0000 - C:\WINDOWS\SYSTEM32\PROPSYS.dll

00007FFEB9900000 - C:\WINDOWS\SYSTEM32\DEVOBJ.dll

00007FFEA10D0000 - C:\WINDOWS\SYSTEM32\amsi.dll

00007FFEB9A20000 - C:\WINDOWS\SYSTEM32\USERENV.dll

00007FFE7E370000 - C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2108.7-0\MpOav.dll

00007FFEB7340000 - C:\WINDOWS\SYSTEM32\dsound.dll

00007FFEB2E90000 - C:\WINDOWS\SYSTEM32\DEVRTL.dll

00007FFEB1570000 - C:\WINDOWS\SYSTEM32\SPINF.dll

00007FFEB1610000 - C:\WINDOWS\SYSTEM32\drvstore.dll

00007FFEB73E0000 - C:\WINDOWS\SYSTEM32\apphelp.dll

00007FFEB91A0000 - C:\WINDOWS\SYSTEM32\WINSTA.dll

00007FFEB4140000 - C:\WINDOWS\System32\MMDevApi.dll

00007FFEA5D60000 - C:\WINDOWS\SYSTEM32\wdmaud.drv

00007FFEB4130000 - C:\WINDOWS\SYSTEM32\AVRT.dll

00007FFEB7310000 - C:\WINDOWS\SYSTEM32\ksuser.dll

00007FFEB3F00000 - C:\WINDOWS\SYSTEM32\AUDIOSES.DLL

00007FFEB6510000 - C:\WINDOWS\SYSTEM32\msacm32.drv

00007FFEB6500000 - C:\WINDOWS\SYSTEM32\midimap.dll

00007FFEB76A0000 - C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll

00007FFEB2D70000 - C:\WINDOWS\SYSTEM32\mscms.dll

00007FFEB2D20000 - C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll

00007FFE65860000 - C:\WINDOWS\SYSTEM32\icm32.dll

 

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]

[DbgHelp.dll version 10.0.19041.867 (64/32-bit compatible)]

 

*-->  Thread 0x348 <--*

 

*--> Trace <--*

Pc                Rt                : Args

00007ff6`83e147c4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

 

*--> Thread registers <--*

rax=83e1a1d000000239 rbx=0000023910e910d0 rcx=0000023910e910d0

rdx=0000000000000003 rsi=0000000000000001 rdi=00000057e26f8cc4

rip=00007ff683e147c4 rsp=00000057e26f8a38 rbp=0000000000000003

 r8=0000023910e910d0  r9=00000057e26f8cc4 r10=00000057e26fb3c0

r11=0000000000000002 r12=0000000000000053 r13=000000000000005b

r14=00000057e26f8e30 r15=000000000000014c

cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202

 

rbx-32 0000023910E910B0  00000000`00000000 3f800000`00000000 00000000`00000000 3f800000`00000000

rbx +0 0000023910E910D0  70b3f974`0d010024 83e1a1d0`00000239 7f0fffff`00007ff6 400f7320`00000003

rbx+32 0000023910E910F0  be04f909`3eb78a15 3e304346`bde81a96 bee54fac`3f5eb9ad 00000000`3f800000

rcx-32 0000023910E910B0  00000000`00000000 3f800000`00000000 00000000`00000000 3f800000`00000000

rcx +0 0000023910E910D0  70b3f974`0d010024 83e1a1d0`00000239 7f0fffff`00007ff6 400f7320`00000003

rcx+32 0000023910E910F0  be04f909`3eb78a15 3e304346`bde81a96 bee54fac`3f5eb9ad 00000000`3f800000

 r8-32 0000023910E910B0  00000000`00000000 3f800000`00000000 00000000`00000000 3f800000`00000000

 r8 +0 0000023910E910D0  70b3f974`0d010024 83e1a1d0`00000239 7f0fffff`00007ff6 400f7320`00000003

 r8+32 0000023910E910F0  be04f909`3eb78a15 3e304346`bde81a96 bee54fac`3f5eb9ad 00000000`3f800000

 r9-32 00000057E26F8CA0  00000000`00000000 00000239`7b88a5c0 00000057`e26fb3c0 00000000`3f800000

 r9 +0 00000057E26F8CC0  400f7320`00000001 be04f909`3eb78a15 3de2e7ba`bda7503e bee8cf81`3f6143a0

 r9+32 00000057E26F8CE0  00000000`3f800000 00000000`00000000 00000000`3f800000 00000000`00000000

 

*--> Code <--*

00007ff6`83e147a4  85c97507 3942100f 94c0c383 f9010f94 ..u.9B..........

00007ff6`83e147b4  c0c3cccc cccccccc cccccccc 488b4108 ............H.A.

00007ff6`83e147c4  0fb60883 f9027506 b8010000 00c383f9 ......u.........

00007ff6`83e147d4  01750c83 78040075 06837810 0074e933 .u..x..u..x..t.3

00007ff6`83e147e4  c0c3cccc cccccccc cccccccc 488b4108 ............H.A.

00007ff6`83e147f4  0fb60885 c97506b8 01000000 c383f901 .....u..........

 

*--> Stack <--*

00000057`e26f8a38  00007ff6`83e1ab0b 00000057`e26f8cd0 00000239`70b40100 00000239`70b40100 ..........o.W......p9......p9...

00000057`e26f8a58  00000239`70b40100 00000057`e26f8b00 40f5bfd4`41560860 00000057`e26f8cd0 ...p9.....o.W...`.VA...@..o.W...

00000057`e26f8a78  3e9688eb`0000006d 00000057`e26f8ac0 00000057`e26f8ae0 00000057`e26f8ab8 m......>..o.W.....o.W.....o.W...

00000057`e26f8a98  00000057`e26f8ab0 00007ff6`84f2c998 00000001`3f800000 00000057`e26f8b00 ..o.W..............?......o.W...

00000057`e26f8ab8  00000057`e26f8ac8 4143d5b9`413bad28 41828b15`416477fc 3f723a4d`bea2bafc ..o.W...(.;A..CA.wdA...A....M:r?

00000057`e26f8ad8  00000000`3f800000 3de9548c`bdaaa0ba bee8a8b6`3f612970 3de37f18`bda79f62 ...?.........T.=p)a?....b......=

00000057`e26f8af8  bee8cc12`3f614135 3dd9d150`bda29b3a bee904a4`3f61678c 3dd6a2b4`bda0fe46 5Aa?....:...P..=.ga?....F......=

00000057`e26f8b18  bee91706`3f6173a3 3f7516f9`be91dec6 00000000`3f800000 00000000`00000000 .sa?..........u?...?............

00000057`e26f8b38  00000000`3f800000 00000000`00000000 00000001`3f800000 00000001`3f800000 ...?...............?.......?....

00000057`e26f8b58  41f953b4`00000001 a949930c`a649930c 00000000`00000000 3f800000`00000000 .....S.A..I...I................?

00000057`e26f8b78  00000000`3f800000 00000000`00000000 00000000`3f800000 00000000`00000000 ...?...............?............

00000057`e26f8b98  00000001`3f800000 00000001`3f800000 41f7fd9a`00000003 b685533a`3874fbe0 ...?.......?...........A..t8:S..

00000057`e26f8bb8  3f7ffbbd`b5536d92 0000bb5a`3b33928c 00000000`3f800000 00000000`00000000 .mS....?..3;Z......?............

00000057`e26f8bd8  00000000`00000148 00000000`00000000 00000239`10e910d0 00000239`70b3f974 H...................9...t..p9...

00000057`e26f8bf8  00000057`e26f8e30 00000057`e26f8cc0 00007ff6`83e1b117 3f7ffbbd`23c2e80b 0.o.W.....o.W..............#...?

00000057`e26f8c18  00000000`3f800000 00000000`00000000 00000000`3f800000 00000000`00000001 ...?...............?............

00000057`e26f8c38  00000000`00000000 00000239`6cf53978 00007ff6`83e23b01 00000239`10e910d0 ........x9.l9....;..........9...

00000057`e26f8c58  00000239`70b3f974 00000000`00000053 00000000`00000053 00000239`7b88a5c0 t..p9...S.......S..........{9...

00000057`e26f8c78  33000000`00000001 00000057`e26f8cc0 00000001`3f900000 00000057`e26f8e30 .......3..o.W......?....0.o.W...

00000057`e26f8c98  00000000`00000000 00000000`00000000 00000239`7b88a5c0 00000057`e26fb3c0 ...................{9.....o.W...

00000057`e26f8cb8  00000000`3f800000 400f7320`00000001 be04f909`3eb78a15 3de2e7ba`bda7503e ...?........ s.@...>....>P.....=

00000057`e26f8cd8  bee8cf81`3f6143a0 00000000`3f800000 00000000`00000000 00000000`3f800000 .Ca?.......?...............?....

00000057`e26f8cf8  00000000`00000000 00000000`3f800000 3f800000`3f800000 0000bb5a`3b33949c ...........?.......?...?..3;Z...

00000057`e26f8d18  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000057`e26f8d38  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000057`e26f8d58  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

00000057`e26f8d78  00000000`00000000 00000000`3f800000 00000000`00000000 00000000`00000000 ...........?....................

00000057`e26f8d98  00000000`00000000 00000000`0000005b 00000239`713a7870 00000000`0000005b ........[.......px:q9...[.......

00000057`e26f8db8  00000000`00000000 00000239`6cf53940 00000057`e26fb3c0 00000000`00000000 ........@9.l9.....o.W...........

00000057`e26f8dd8  00007ff6`83e2321e 00000239`6cf53940 00000000`0000005b 00000000`00000000 .2......@9.l9...[...............

00000057`e26f8df8  3f6ec091`3c6ffa50 bc25e6c0`00000000 bd8fbb30`0000005b 00000057`e26fb3c0 P.o<..n?......%.[...0.....o.W...

00000057`e26f8e18  3cb5077a`00000000 00000000`00000000 3f6ec091`3cb5077a 42828889`41560860 ....z..<........z..<..n?`.VA...B

 

*--> Error Logs <--*

03:46:01Z More than one view in the "ui_LoadingInfo" addon have the id ""; ids must be unique.

03:46:19Z NULL REWARD TRACK: 4F9D4162-CCED-E711-81B5-A8CC6D4757C9

03:46:19Z NULL REWARD TRACK: 4F9D4162-CCED-E711-81B5-A8CC6D4757C9

03:46:19Z Content is referencing a propID that doesn't exist propId='2248714043770673416'

03:46:24Z Texture missing mip chain: 0x0f8c78

03:46:28Z Texture missing mip chain: 0x19d407

03:46:28Z Texture missing mip chain: 0x19d40a

03:46:28Z Texture missing mip chain: 0x19d40d

03:46:29Z Model '0x22e301': Permutation 'stoweda' not found, auto selecting permutation

03:46:29Z Texture '0x03539b' dimensions too small

03:46:29Z Loading '0x03539b' texture failed

03:46:32Z Texture '0x213587' dimensions too small

03:46:32Z Loading '0x213587' texture failed

03:46:32Z Texture '0x213588' dimensions too small

03:46:32Z Loading '0x213588' texture failed

03:46:32Z Texture '0x213593' dimensions too small

03:46:32Z Loading '0x213593' texture failed

03:46:32Z Texture '0x213594' dimensions too small

03:46:32Z Loading '0x213594' texture failed

03:46:40Z Texture '0x03539b' dimensions too small

03:46:40Z Loading '0x03539b' texture failed

03:47:33Z Texture missing mip chain: 0x19d40c

Crashed at 03:47:34Z

 

*--> DirectX Device Info <--*

VendorId    = 0x1002

DeviceId    = 0x67df

Version     = 27.20.1034.0006

Description = Radeon RX 570 Series

Compat      = 0x00000000

VidMem      = 0 MB

Edit: As suggested by the comments, updating Windows appears to have worked.

Edited by Batel.9206
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You can try whitelisting GW2 in Windows Defender.

You can check your disk for any errors. 

You can try re-installing/rolling back/updating AMD graphic drivers. 

You can contact the Tech CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.

 

Good luck.

Edited by Inculpatus cedo.9234
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  • Batel.9206 changed the title to Game crashes - "Exception: c0000005" [Solved]

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