angrax.1372 Posted April 6, 2022 Share Posted April 6, 2022 I can't sign in outside of the game client. Game client works fine and I have no issues. But when I attempt to sign in on a browser to manage my accounts or update payment options, I get an error message: Something went wrong. Please try again in a few minutes. This is not a problem of invalid credentials since it works on the game client and the error message for invalid credentials is different (The account name or password you entered is invalid. Please check your information and try again.). I was only able to post this here because this is the only browser I was already signed in before I started experiencing the issue. This is going on for about a month now. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted April 7, 2022 Share Posted April 7, 2022 Although the game and the forum/game account data centers share log-in credentials, they are not the same. The CS Team may be able to assist you; you can send an email to support@arena.net if you can not log into your support account. Good luck. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now