Password issues

[Kefka.3019]

For some reason I have to keep resetting my password every time I want to log in. I have 2 authentication + e-mail. Any reason for this?

 

*Edit for proper english*

Edited July 15, 2022 by Kefka.3019

[Inculpatus cedo.9234]

You can contact the CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.

Good luck.

[Schimmi.6872]

I'm not sure what you mean by resetting? Do you really need a new password everytime, or do you just mean that the launcher doesn't remember your password even, if you checked the box? 

[Inculpatus cedo.9234]

If you don't see your password on the launcher, that is normal.  You should only see 6 asterisks in the password field. 

[Kefka.3019]

13 minutes ago, Schimmi.6872 said:

I'm not sure what you mean by resetting? Do you really need a new password everytime, or do you just mean that the launcher doesn't remember your password even, if you checked the box? 

 

I have to reset my password every time I want to log in, yes. It'll tell me the password that I recently reset was not the right one. I try 3-4 times with the previous one, even making sure I don't fat finger anything.

[GODh.3892]

On 7/16/2022 at 1:05 AM, Kefka.3019 said:

I have to reset my password every time I want to log in, yes. It'll tell me the password that I recently reset was not the right one. I try 3-4 times with the previous one, even making sure I don't fat finger anything.

But how do you reset the password then? I assume you need the old password to login on the accounts website and when you want to pick a new password.

Edited July 20, 2022 by GODh.3892
typo