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Unlocked achievement previous but no novelty for Endless Friendship Tonic


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I logged into LA and a guildie did as well.  He got the Endless Friendship Tonic and yet I didn't. I went to LA on 3 different characters until he said to check my achievements. It says I got it but the Novelty Tonic is locked and not yet discovered. How can this be? 

 

https://www.guildwars2.com/en/news/guild-wars-2-friendships-2019/ No Stipulation about needing EoD to get it (I have the others though). 

 

https://i.ibb.co/JHY2pQW/Image-2023-02-02-083829415.png  Direct pic as well as where it is hosted: (https://ibb.co/TtQR0LD

Edited by Cutey.4507
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34 minutes ago, Sime.3681 said:

It is not automatically unlocked, the achievement places the item to your inventory: from there, you have to manually unlock it for it to show in the Novelty tab.

I got no such item. 

Even used https://gw2efficiency.com/account/overview?filter.name=Friend to try to find it that way in case I am missing it somehow.  It is nowhere on my account, on NONE of my characters, and this is the FIRST time this month I have logged into my account. 

Yet according to the site there is nothing else to do but just to go to Lion's Arch during February. 
https://wiki.guildwars2.com/wiki/Endless_Friendship_Tonic#Acquisition

A guild mate got his, so then I checked, and he told me the achievement to look up and nope I do not have the item, but I do have the achievement. How is this? My sister has her own account, but she is out right now, but maybe she got it, and it is because we are on the same IP or something (same computer).  We each have our own account as it is supposed to be but yet .. Well, I will have to see if she got hers. 

Is this a KNOWN bug? 🤔

Edited by Cutey.4507
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3 minutes ago, Sime.3681 said:

Definitely not a known bug since you seem to be the first who reported it. It is strange though, just tested it on a new account and got the item no issue.

My sister just logged in and tried. She did not have the achievement. She went to LA, and she got the achievement and the item right away!! She said she had to click the item more than once before it unlocked, but that could just be a faulty mouse (she has sleep apnea and has dropped it so many times that she refuses to buy any more new ones).  So she got it! .. Bah! Why not me? 

Well I will try to log in as with any issues no one has a clue about "turn it off and on again" or in this case, "log out and back in again". I will let you know how it goes! 

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  • 2 weeks later...

It doesn't appear instantly in your inventory. It comes in a floaty chest in the bottom right of your screen, just above the mini map. Where your level up rewards appear. I'd be checking whether it's hiding there on any of your characters. Some are account wide, some are character specific.

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On 2/15/2023 at 2:10 AM, Matty.1234 said:

It doesn't appear instantly in your inventory. It comes in a floaty chest in the bottom right of your screen, just above the mini map. Where your level up rewards appear. I'd be checking whether it's hiding there on any of your characters. Some are account wide, some are character specific.

That wasn't the problem. There have been some people who have gotten the achievement but no item. When you get the item you can activate it but to add it to your account to always use without having to have the potion in your inventory you have to right click on it and select to add it to your account (forget the actual wording now). Anyway, that was not my case. In my case I did not get it at all. Only the achievement. I submitted a ticket and Anet sent me the item in mail. All solved now.  Just wanted to say it has happened to a few people but most just submit a ticket. 

 

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