Rhapsody Dragonfly.5136 Posted January 30, 2018 Share Posted January 30, 2018 I have been trying for days to buy gems and it keeps giving me the error code and please try again later, i have sent in bug report after bug report and i have not gotten any help..... Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted January 31, 2018 Share Posted January 31, 2018 Bug reports garner no response as indicated on the Bug Report window.For an individualized response, you can contact the Billing/Payment CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.Good luck. Link to comment Share on other sites More sharing options...
ArenaNet Staff Gaile Gray.6029 Posted February 1, 2018 ArenaNet Staff Share Posted February 1, 2018 Hi there,We did confirm a somewhat unusual bug within the BLTC/Gem Store last evening, and I believe that may have been the issue for you. CS just let us know that orders and purchases are processing properly now. We're hoping you'll try again, and naturally if you have issues, DO let us know immediately and we'll relay that to our billing provider so we can get this bug done and dusted! And if it's an account issue, CS will take care of you with a ticket. So let us know if all is well, ok?Thanks for your patience! Link to comment Share on other sites More sharing options...
aandiarie.7195 Posted February 2, 2018 Share Posted February 2, 2018 Can anet extend a few sale items a few days? Link to comment Share on other sites More sharing options...
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