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I get no sms authentication code sent to me

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So yesterday i had a visit from my internet provider who was fixing my tv-box. A new router was installed and all was resetted which resulted in authentications put on my accounts. I have many accounts of all kinds. So i started to go through them and manage to open two of them. Then i got to one that did not send me a code to my mobile. I tried another one same result. I now went over to one of my f2p accounts in which i have email authentication on. It took about 10 min for the mail to come but when it did i get an error telling me it is not a valid code. Like what? So are your authentication not working? Or what is going on here?

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