Trade post issue (internet error code 0:0:0:0:101)

[Smilejo.3987]

I bought some gems and I wanted to exchange for gold. Every time I try to exchange it, it says internet error code 0:0:0:0:101. I tried %temp%, delete the cache folder and its still not working. I submit ticket like 2-3 days ago still haven't hear anything back. None of my friends are having this issue. Can anyone help me???

[Inculpatus cedo.9234]

There's a time restriction on new accounts in regards to exchanging; how old is the account in question?

[Smilejo.3987]

I just bought the game 3 days ago

[Inculpatus cedo.9234]

From the Wiki:
There is a 72-hour restriction on:Currency Exchange in the Gem store after account creation to combat botting and scams.

That may be the issue. Try again in a day or two.Good luck.

[boredoldangrey.3084]

I don't mean to necro an old thread. But this still seems to be an issue today. I'm a new player, but my account is 72 hours old, and I'm encountering this issue.

[Inculpatus cedo.9234]

Try again after 9am Pacific Time.

If, after a couple more days, you still can't exchange Gems for Gold, you can contact the CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.

 

Good luck.