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Alchemist gathering tools not upgrading materials

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Alchemist gathering tools (bought from gathering tools vendor) are not converting ANY materials harvested, regardless of tiers. I've tested this over 30 strikes of Elder Wood, 20 strikes of Mithril, an assortment of Green and Hardened saplings, and some at various tiers plants.

EDIT: Major bug found. In-game report submitted, but if community managers can hasten a fix, it would be for the best.EDIT: Also please lock this thread.

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