Yosmo.5306 Posted March 22, 2020 Share Posted March 22, 2020 My game is just turning off by itself. and at first i was getting a log where it was a serious crash and report it to area net this is going on for a few days now. never had this before until now Link to comment Share on other sites More sharing options...
Yosmo.5306 Posted March 22, 2020 Author Share Posted March 22, 2020 says a serious error has occurred that prevents the program from continuing to run. been happening a lot Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 22, 2020 Share Posted March 22, 2020 If you post the first part of the Crash Report (Show Details), someone may be able to offer assistance.Good luck. Link to comment Share on other sites More sharing options...
Yosmo.5306 Posted March 22, 2020 Author Share Posted March 22, 2020 i sent the pic in to support Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 22, 2020 Share Posted March 22, 2020 Ok, that will probably take longer than posting it here, but you will get help there. :) Link to comment Share on other sites More sharing options...
Eagelseye.6312 Posted March 22, 2020 Share Posted March 22, 2020 I am having the same issue. Crashing hard since an hour now Link to comment Share on other sites More sharing options...
Eagelseye.6312 Posted March 22, 2020 Share Posted March 22, 2020 Does repairing the client helps? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 23, 2020 Share Posted March 23, 2020 It can. As above, it helps to post (you can copy/paste) the first part (only) of the Crash Report (from Show Details).Good luck. Link to comment Share on other sites More sharing options...
raine.2439 Posted March 26, 2020 Share Posted March 26, 2020 im crashing hard too on HoT prologue mission, can't progress with any character Link to comment Share on other sites More sharing options...
Eramonster.2718 Posted March 26, 2020 Share Posted March 26, 2020 The game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com.Build: 102829Error Code: 42:0:9001:445Server finally crashed? Link to comment Share on other sites More sharing options...
Unicorn Luna.5204 Posted March 27, 2020 Share Posted March 27, 2020 From experience - Lots of crashing may well indicate a file error somewhere in your system. Things you can do:1) Remove arcdps and any other addons you have and see if you're still crashing when you next load up the game.2) If still crashing then run the repair, if the repair client appears to "freeze" or says "Not responding" just leave it. If it's been like it for half hour then it might genuinely have frozen but this is unlikely to happen. Instructions are here: https://help.guildwars2.com/hc/en-us/articles/201863008-Repairing-the-Game-Client3) If the repair client crashes or this doesn't repair the crashing problem then it's time to do a full re-install.Chances are whatever the problem is that one of these methods will fix it. If not then the problem is more than likely somewhere within your system - check driver updates, close programs running in the background, etc. It's definitely worth posting your crash log in the thread. There's plenty of technically minded people on the forums that might well identify the problem sooner than Anet will get to your ticket in the queue. =)@"Eramonster.2718" said:The game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com.Build: 102829Error Code: 42:0:9001:445Server finally crashed?The vast majority of error 42's are going to be the connection from your computer leading to the server but not the server themselves. Usually if the servers are messing up for real there are a lot more people having problems than one person commenting a connection error in a thread about client crashes. ;) Link to comment Share on other sites More sharing options...
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