giovr.6538 Posted September 18, 2017 Share Posted September 18, 2017 I'm trying to log in the game but with no success, I open the client, log in and start the game just fine but when I click on play with one of my characters I keep loading endlessly. When I tried looking at the options during loading it says ping 0 and avg 0. What should I do? Link to comment Share on other sites More sharing options...
roseria.7695 Posted September 18, 2017 Share Posted September 18, 2017 Theres most likely an issue from you to the servers and vice versa wait it out for now. Link to comment Share on other sites More sharing options...
giovr.6538 Posted September 18, 2017 Author Share Posted September 18, 2017 Seems it's working now, hope it never happens again Link to comment Share on other sites More sharing options...
giovr.6538 Posted September 18, 2017 Author Share Posted September 18, 2017 Again... why? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 18, 2017 Share Posted September 18, 2017 @giovr.6538 said:Again... why?For an individualized response, you can contact the Tech CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.Good luck. Link to comment Share on other sites More sharing options...
jul.7602 Posted September 19, 2017 Share Posted September 19, 2017 I'm experiencing a bunch of lag. Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted September 19, 2017 Share Posted September 19, 2017 @giovr.6538 said:I'm trying to log in the game but with no success, I open the client, log in and start the game just fine but when I click on play with one of my characters I keep loading endlessly. When I tried looking at the options during loading it says ping 0 and avg 0. What should I do?You need to check your firewall settings and make sure that the GW2 executable isn't blocked. Also, if you are using a bad antivirus like Kaspersky, it could be interfering with the game as well, so make sure you place the game folder under exceptions. Link to comment Share on other sites More sharing options...
onevstheworld.2419 Posted September 19, 2017 Share Posted September 19, 2017 Also check with your ISP for outage notices. It may be your ISP, or it may be a major internet pipeline getting damaged. (Someone/something seems to enjoy breaking the submarine cables between Asia/Australia and the USA every few months.) Link to comment Share on other sites More sharing options...
giovr.6538 Posted September 19, 2017 Author Share Posted September 19, 2017 Thank you for ll the answers but I'm playing with this hardware since months ago and never had this kind of issue, and I'm Italian, so no cable breaking under the sea. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 19, 2017 Share Posted September 19, 2017 There are some other posts from Italy with issues, and it seems down to Telia. Using a VPN seems to bypass the problem.Good luck. Link to comment Share on other sites More sharing options...
giovr.6538 Posted September 20, 2017 Author Share Posted September 20, 2017 @Inculpatus cedo.9234 said:There are some other posts from Italy with issues, and it seems down to Telia. Using a VPN seems to bypass the problem.Good luck.Thank you. I was following that thread too, but dunno how a VPN can solve the problem, how it works, how to set it up, if there is any free etc... Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 20, 2017 Share Posted September 20, 2017 You can use the search engine (such as Google) of your choice to learn more about VPNs. A VPN may take a different route from your computer to the ArenaNet servers, thereby bypassing the Telia backbone.Good luck. Link to comment Share on other sites More sharing options...
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