Not getting gold from trading post sales anymore

Since about 7 hours I am not receiving gold from trading post sales anymore. Sold ~500g worth of stuff and received no gold for it in return. Cancelling buy orders still instantly gives me my gold back as normal.Buying items also seems to work as normal

The cost of your sins is catching up to you... I didn't play today, but I really hope this gets fixed asap.

You may want to check if you did indeed insta sell the items in trading post instead of listing them, last will only give you gold when someone actually buys it (which isn't instantly). Just to rule this out :)

@Aaralyna.3104 said:You may want to check if you did indeed insta sell the items in trading post instead of listing them, last will only give you gold when someone actually buys it (which isn't instantly). Just to rule this out :)

Yes, it appears as sold in the history. And I know for a fact that I have not picked up anything from the trading post tab because there were still bought items in it from before the issue started.And none of these items were instantly sold, just regulary listed and waited for a buyer.

It seems like I am receiving gold from new sales again. But the gold for the old transactions is still missing. I guess only a support ticket will solve this problem then.

Just for future reference: Anet does not seem to be able to help. Almost a month later a Lead GM told me I am out of luck because they could not find anything about not delivered gold in their log files. At the same time he agreed that my screenshot of proof logs legit and shows that I have not received the gold. But apparently log files > screenshot. As if log files are infallible (they are not).