So since the latest patch came out (Icebrood Sage) I could not patch the game fully. I could start the story but not enter the helicopter then I have the hourglass telling me it's downloading which it's not, because it's stuck.
I'll show you two pictures via imgur if that's okay with you.
Also I did something stupid. I used teleport to friend on my main character and now she's stuck in the new map's loadingscreen.
My internet conncection is fine. It's "just" that I cannot patch any games. I've never had this problem before.
I've heard about VPN, but I don't know how to use it. You're talking to a techincal dork here so please step by step as if you're talking to a child.
I tried repairing the client, but that wouldn't work at all. Also I tried contacting the support team, but haven't gotten any answer yet. (few days), which is not a problem.
Hope it works via imgur.
https://imgur.com/5J0DmRn sometimes you see numbers at the bottom of the client telling you how many files are still to download.
https://imgur.com/7HgKYsR mostly though I see this.
Also English isn't my first language. If someone can speak a bit German with me that'd be lovely.
If there is someone who can really help me through this you will get something off the gemstore.