What is going on here?
I created a ticket regarding restoring the login information on my original GW1 account (which is stolen because the email associated to the account is not mine) so I can link it with GW2.
I first made a ticket about this issue 4 years ago and eventually gave up because when I finally got support the reset password link was sent to the email of the one that stole my account and I just didn't have the strenght to start all over again when you have to wait weeks for one response.
Now I'm trying to do this all again..
My ticket has been active since wednesday 12 june. I have answered the automated email response and continued to update the ticket with information now and then.
Now it doesn't exist anymore???
What are you doing ArenaNet support? 3 days waiting for an answer.. just something, anything so a progress could be started and now the ticket is remove? Did you remove it because you couldn't find a solution?
I've never ever experienced the support of a game closing my tickets before this incident.
Not only does a reply or something take days apparently to get. Now I had to remake my ticket and start at the bottom of the pile again??
I don't even know what to say... HELP!!!!