Gimdin.3581

After playing through other stories- particularly the base GW2 story, I have been getting randomly disconnected to the character screen midway through, or near the end of stories, after cutscenes. I've been able to come back later and complete them, but this is still really annoying. For my problem in PoF, I basically had to ignore part of the game in order to move past it. People shouldn't have to cheese through something in order to overcome the problem. I've done suggested repairs to my client, anything you can think of. Something is really really wrong with personal stories in the game at the moment, and I don't think I've seen any particular response to it, but maybe I'm wrong. It's disconcerting, though. Tickets, posting on the forums, nothing merited any sort of a response. Even with days of having a ticket open then finally canceling it because I finally was able to move on, I didn't even get a "are you satisfied with the support you received" until another couple days. The answer is a resounding NO. I love this game, I want to play, and I realize with an xpac out will take some time on responses. But I'm not happy with the support. I think originally we were asked about our character details on the forum, but have heard nothing beyond that. I think even just a status update would put people at ease.

Not sure if this ways because of Spilly's suggestion OR if this somehow got fixed, but going up the stairs as soon as I killed the eater of souls worked for me. It actually got passed the dialogue I typically am kicked at. Don't panic if the door isn't opened immediately when you get there. It will become clickable during Joko's dialogue. Click it as soon as it does and run for your life! (literally) Thanks!!

Just tried to do this (again, 5th time or so?) with a friend (who is a NA region Human Necro). They were able to continue fine, but I got kicked again, and cannot rejoin them in the instance. So basically there is no way to progress the story without some dev intervention at this point.

Pouet, having the exact same issue on the exact same story! Thanks for writing it out more fully! I've tried this story more than several times now and it is indeed frustrating. I opened a ticket for this last night and haven't heard back yet- though I do realize with launch there are probably a lot right now. I'm sure it's a hard situation for everyone, and I hope if it's not resolved we can somehow still get credit for finishing it. Not to be whiny at all though- it's so frustrating because I'm really enjoying the game and want to progress further!

Just tried again with newest patch, same issue. Got kicked at end of prisoner dialogue.

For me: NA, solo, Human (spellbreaker if that makes a difference)

Same exact problem as Kevjoe- Can't get past the end part of The Departing. Will DC right at the end of the prisoner's (no spoiler) dialogue. Sometimes will DC me in the middle after the 1st boss fight too. Tried this several times to no avail. Same error code as Sinder.