When you bought the core game, you also knew there was a store that is 100% optional nothing pay to win in it.This is just another item being added to a 100% optional store. Besides the whole I paid for 2 expansion and the core game excuse is a bit ..... as they support the game with regular patches for years. With not asking for anything from us, as a customer we can express our feelings, but as a company they have to make money and sadly lootboxes are a good way to cash in. Another option would be to go the ESO route (put in the extreme), every patch with content they do ... charge us .... let's say how many people would complain then. I don't mind paying a subscription if they put all the gem store stuff in the game so we can actually get them by playing it.And lets face it PoF as a core exp was way to short.