So, I'm usually not the type of person who get's easily annoyed or impatient, or who even complains about a little wait.That being said, it is unreasonable for a minor issue, that would've been fixed within 5-10 minutes of work, to have to wait 8 days (and counting). A day after opening the ticket it got viewed by CS, though there were no further questions or even a simple reply that they're looking into it.This has been my first ticket ever, and so far, I'm disappointed. For anyone interested, this is what happened:Did Qadim CM with my static group and didn't get the reward while everyone else did. Sounds easy to fix to me, given the fact that I could even provide proof that I was participating in the kill itself in form of a PoV.