Anna.1956 Posted October 28, 2021 Share Posted October 28, 2021 Hi there, hope I'm posting this in the right section. I'm wondering if it's okay to rip models from the game(for personal use only)? That means I need to log in to my account, get on a character and do the ripping and I'm afraid that this isn't allowed and I'll get banned. I know some companies allow it and that some don't, so I thought I should ask if ArenaNet is okay with it or not. Thank you! Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 28, 2021 Share Posted October 28, 2021 If you want to ask ArenaNet, contact the CS Team via the 'Support' link above/below. 1 Link to comment Share on other sites More sharing options...
Anna.1956 Posted October 28, 2021 Author Share Posted October 28, 2021 (edited) 1 hour ago, Inculpatus cedo.9234 said: If you want to ask ArenaNet, contact the CS Team via the 'Support' link above/below. I'll do that! Thank you so much 😃 EDIT: Actually, I can't seem to submit a ticket..the support page asks me to log in to submit one, and when I do I get redirected to my account page. So I press support again and it asks me to log in again. Stuck in a loop 😞 Edited October 28, 2021 by Anna.1956 Adding info Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 28, 2021 Share Posted October 28, 2021 You can use the 'Anonymous' feature to 'Submit a Ticket'. You can also ask the CS Team to fix the log-in issue. Link to comment Share on other sites More sharing options...
Anna.1956 Posted October 29, 2021 Author Share Posted October 29, 2021 16 hours ago, Inculpatus cedo.9234 said: You can use the 'Anonymous' feature to 'Submit a Ticket'. You can also ask the CS Team to fix the log-in issue. Thank you, I submitted a ticket! 🙂 Hoping they will say yes! How do I ask the CS Team to fix the log in issue? Is that a normal issue? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 29, 2021 Share Posted October 29, 2021 It is for some players. You just tell them you have the circular log in issue, and ask them to kindly fix it. If they say they can't, ask to have your ticket escalated to a Senior Team Member. Good luck. 2 Link to comment Share on other sites More sharing options...
Barabas Flynch.9036 Posted November 10, 2021 Share Posted November 10, 2021 (edited) For anyone interested, here is a response I got for the same sort of model getting query and as you can see from the response, it's clear they can't go off script as it doesn't really answer the question. Hello, At present, ArenaNet and the Guild Wars 2 Support Team does not review, approve, or officially endorse any third-party programs or applications, nor are we able to provide support if they have caused issues with your game. Please contact the individual or organization that created the program for assistance. If you are interested about using a third-party modification, we recommend that you review the policy documents regarding third-party programs, multi-boxing, and macros posted on the support site: Policy: Unattended Gameplay Policy: Third-Party Programs Policy: Macros and Macro Use Policy: Dual or Multi-Boxing Beyond that, we cannot provide any further response aside from what is outlined in the articles above. Edited November 10, 2021 by Barabas Flynch.9036 Link to comment Share on other sites More sharing options...
Anna.1956 Posted November 12, 2021 Author Share Posted November 12, 2021 Oh yeah, I forgot to update this. I got the same answer but I asked again, just to see if I could actually get a human response, and all I was told was that they don't know, I'll have to see the policy about it. 1 Link to comment Share on other sites More sharing options...
Healix.5819 Posted November 12, 2021 Share Posted November 12, 2021 Allowed for personal/non-profit use: https://forum-en.gw2archive.eu/forum/game/gw2/3D-Printing-Characters-1/first#post4554909 2 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 12, 2021 Share Posted November 12, 2021 2 hours ago, Healix.5819 said: Allowed for personal/non-profit use: https://forum-en.gw2archive.eu/forum/game/gw2/3D-Printing-Characters-1/first#post4554909 Be careful using Gaile's authorization/endorsement as permission for anything after what happened with World Transfers via character deletion. 1 Link to comment Share on other sites More sharing options...
artharon.9276 Posted November 12, 2021 Share Posted November 12, 2021 I saw people 3D printing their characters and favourite mounts, I am also interested in crafting something similar as a big fan of the gw2's art. So if you get a clear answer please do share. Link to comment Share on other sites More sharing options...
Healix.5819 Posted November 12, 2021 Share Posted November 12, 2021 1 hour ago, Inculpatus cedo.9234 said: Be careful using Gaile's authorization/endorsement as permission for anything after what happened with World Transfers via character deletion. That's what happens when people exploit things, same reason they no longer casually restore items. In this case, she was simply quoting the content terms of use: https://us.ncsoft.com/en-us/legal/ncsoft/content-terms-of-use (contact community@arena.net for questions) 1 Link to comment Share on other sites More sharing options...
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