Just a flesh wound.3589 Posted December 23, 2021 Share Posted December 23, 2021 (This is a problem that has been resolved. Posting for anyone who has this problem in the future and is looking for a solution) There is an occasional problem with the gemstore not loading/freezing when Anet adds a free item to the gemstore. The Trading Post and currency exchange still work but the gemstore section is frozen and only shows the top banner (which is also frozen). Doing a search for an item in the gemstore brings up the message ‘not found’. This problem goes away by itself when Anet removes the free item. A way to fix it when it happens is to clear the cache. Search for C:\Users\YourName\AppData\Local\Temp Look for a file that starts with “gw2cache” delete it, then when you log into the game the gemstore should work. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted December 24, 2021 Share Posted December 24, 2021 Someone else has that issue, it seems, but clearing the cache isn't helping. (Thread in Account/Tech.) Link to comment Share on other sites More sharing options...
Just a flesh wound.3589 Posted December 24, 2021 Author Share Posted December 24, 2021 Similar to mine, but when it happened on my account it had a banner at the top with pictures of gemstore items. don’t know if that makes a difference. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted December 24, 2021 Share Posted December 24, 2021 Probably different, then. Link to comment Share on other sites More sharing options...
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