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Sometimes desktop freezes when starting GW2

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Can somebody help me to identify this problem? This already existed some time for me.

When i start gw2, after log in when starting the game, i dont come to the character select screen, instead my desktop freezes and i hear the background music of the game. When clicking somewhere or using my keyboard nothing happens. The only way to come out of this "freeze" is to ctrl+alt+del and log off my windows user. After this gw2 automatically close and i can restart it again. This problem doesnt happens always, it seems random and is like around every fifth time i start the game.

Somebody know a solution? I already reinstalled windows and gw2, that didnt help. And i dont use any third party software.

Thanks in advance

Edited by mov.1246
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