Anzael.6827 Posted August 28, 2022 Share Posted August 28, 2022 I recently purchased 2 Gem cards from Best Buy and the website tells me to redeem the codes in game and while in game it tells me to redeem them on the website. This is very confusing. Also not able to submit a ticket from some kind of account loop due to being a Steam account. Link to comment Share on other sites More sharing options...
TheWaternymphHC.1847 Posted August 28, 2022 Share Posted August 28, 2022 8 minutes ago, Anzael.6827 said: Steam account You cannot redeem gem cards for Steam accounts. The only way to get gems for the Steam version of GW2 is buying them via your Steam wallet. Steam FAQ Link to comment Share on other sites More sharing options...
Anzael.6827 Posted August 28, 2022 Author Share Posted August 28, 2022 1 minute ago, TheWaternymphHC.1847 said: You cannot redeem gem cards for Steam accounts. The only way to get gems for the Steam version of GW2 is buying them via your Steam wallet. Steam FAQ That's disappointing but I appreciate the quick response. Thank you. =D Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted August 28, 2022 Share Posted August 28, 2022 The support log-in loop is common, and not just Steam accounts. You can always contact the CS Team by sending an email to 'support@arena.net'. Link to comment Share on other sites More sharing options...
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