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A serious error has occurred [Solved]


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When I boot up the game after this recent update, I keep getting the following error:

 

*--> Crash <--*
Exception: c0000005  
Memory at address 00007ff7`85335000 could not be read
App: Gw2-64.exe 
Pid: 5080
BaseAddr: 00007FF782820000
ProgramId: 101
Build: 136081
Module: gw2addon_arcdps.dll
When: 2022-10-20T00:56:32Z 2022-10-19T20:56:32-04:00
Uptime:   0 days  0:00:14
Flags: 0
DumpFile: Crash.dmp

*--> System <--*
Name: 1f7fd3bd
IpAddr: 10.96.147.116
Processors: 16 [AuthenticAMD:15:0:0]
OSVersion: Windows 10.0 (64 bit)

*--> System Memory <--*
Physical:  7923MB/14204MB  55%
Paged:    12111MB/20860MB  58%
Virtual:  134212729MB/134217727MB  3%
Load: 44%
CommitTotal:   8748MB
CommitLimit:  20860MB
CommitPeak:    9138MB
SystemCache:   7440MB
HandleCount:  127451
ProcessCount:   256
ThreadCount:   4257

*--> Process Memory <--*
Private:          307MB
WorkingSet:       264MB
PeakWorkingSet:   264MB
PageFaults:   1666038

*--> Memory Category Usage (Inclusive) <--*
[Category]              [Size(MB)]  [Count]     
Root                    200.18      7720        
Programmer Data         142.25      2163        
Engine                  80.27       77          
Gr                      80.25       66          
DDI                     80.18       62          
Uncategorized           51.48       4802        
I/O                     35.11       584         
Archive                 33.79       38          
Collections             26.53       16 255        
Dictionary              26.09       4         
Collide                 6.45        755         
Collide Havok           6.45        755         
File Service            1.24        12          
Networking              0.14        25          
Event                   0.13        5           
BTree                   0.13        22          
Asset Service           0.07        531         
Gr Umbra                0.06        2           
Game                    0.05        56          
Content                 0.02        1           
Msg                     0.02        10          
Threading               0.01        14          
Model-Programmer        0.01        1           
Install                 0.00        32          

*--> Memory Category Usage (Exclusive) <--*
[Category]              [Size(MB)]  [Count]     
DDI                     80.18       62          
Uncategorized           51.48       4802        
Archive                 33.79       38          
Dictionary              26.09       46          
Collide Havok           6.45        755         
File Service            1.24        12          
Collections             0.31        1186        
Event                   0.13        5           
BTree                   0.13        22          
Networking              0.12        15          
Asset Service           0.07        531         
Gr Umbra                0.06        2           
Game                    0.03        46          
Content                 0.02        1           
Msg                     0.02        10          
Threading               0.01        14          
Model-Programmer        0.01        1           
Engine                  0.01        6           
Install                 0.00        32          
Web Browser             0.00        10          
Platform                0.00        65          
CharClient              0.00        5           
Services                0.00        12          
File Core               0.00        2           

 

 

I have no idea what to do as nothing I do seems to work.  Any ideas?

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On 10/19/2022 at 6:07 PM, BeastNHisHarlot.4865 said:

Fixed i guess.  I just deleted all the addons.  Hopefully we get some addon compatibility soon

Your error log lists: "Module: gw2addon_arcdps.dll" so that's why it worked.  You'll have to follow the developers of that module for compatibility.  When there's a GW2 patch, usually they need to rebuild their module if it causes crashes.

Can you please edit the title to say "Solved"?

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