Application Not Responding / Crash at Character Select - Temp Solution?

[TheV.9034]

Ever since yesterday's patch, every time I've logged in the game locks at character select with an, "Application Not Responding" Windows error. I've noticed a few threads where people are having the same issue but didn't see a solution posted so here is what worked for me.

I simply launched the game with the -dx9 argument and was able to play normally. I've tested this a few times and the results were always the same: with the flag it works, take it away and it crashes at character select.

This wiki page will tell you how to set the attribute if you've never done it: https://wiki.guildwars2.com/wiki/Command_line_arguments

If anyone at ArenaNet would like me to run any diagnostics to help track down the culprit please reach out as it doesn't seem to be a widespread issue and it's a literal game stopper.

 

 

[Chaba.5410]

1 hour ago, TheV.9034 said:

Ever since yesterday's patch, every time I've logged in the game locks at character select with an, "Application Not Responding" Windows error. I've noticed a few threads where people are having the same issue but didn't see a solution posted so here is what worked for me.

I simply launched the game with the -dx9 argument and was able to play normally. I've tested this a few times and the results were always the same: with the flag it works, take it away and it crashes at character select.

This wiki page will tell you how to set the attribute if you've never done it: https://wiki.guildwars2.com/wiki/Command_line_arguments

If anyone at ArenaNet would like me to run any diagnostics to help track down the culprit please reach out as it doesn't seem to be a widespread issue and it's a literal game stopper.

 

 

So GW2 isn't creating any crash dump file or crash log when this happen?

One thing you can try is to run the game with -log command line and then send the resultant %AppData%/Guild Wars2/Gw2.log file to support.  Also output of dxdiag.

Does your character have some sort of graphic asset like a special infusion or skin that perhaps the game is freaking out on under DX11?

Edited May 24, 2023 by Chaba.5410

[Chaba.5410]

Someone reported on another thread that their problem went away after they updated the Nvidia graphics driver and did a Windows Filesystems Check.

 

 

Edited May 24, 2023 by Chaba.5410

[TheV.9034]

There appeared to be no specific reason logged for the crash and dxdiag reported no problems.

Per the linked post, I ran sfc and it found / corrected some minor errors but that did not solve the issue.

Updating the NVIDIA drivers appears to have properly solved the problem, however.

I was using whatever Windows had as the latest for my hardware through device manager; I don't suspect many game players run older drivers which may explain why it's not wide spread.

Thank you for taking the time to reply and pointing me to the proper solution 🙂

Edited May 25, 2023 by TheV.9034