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I keep loosing connection to server


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I login and stay for 10 mins or less and then i disconnect (permanent skill lag and cannot interact with anything or use any item) while doing anything with any character.  Lately (15 mins ago) i have logged in and stayed at Gendarran Fields for 4 mins then went to Mount Maelstrom and entered story instance Marshalling The Truth but when Veteran Orrian Eagle spawned, i disconnected again. I first disconnected after finished daily mini-dungeon in Seitung Province (after finished daily tried to use Home Portal Scroll but couldn't use it or any other item or skill) and after that re-logged in and went to another character (same character with story)  and went to Mount Maelstrom and did Kraits renown heart then went to Gendarran Fields to unlock waypoints before Legendary Ley-Line Anomaly but stopped at a place to check which waypoints i have missed and i found that i have missed 1 so i tried to go to nearest waypoint but nothing happened (second disconnect) so i re-logged in and selected character then went to submit a ticket and when i went back, it was about 4 mins and char about to die (about 1k of 10k health) on 2 pirates so i killed them and went to Mount Maelstrom for story. 

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59 minutes ago, SweetPotato.7456 said:

Check your router cable. That happens to me a while back, turns out something was gnawing on my cable, call your internet provider.

The internet going fine with everything else other than GW2. I tried GW2-64.exe -diag and checked "Tracing network paths (about 10 mins)" section in NetworkDiag.log to find that last line is getting 50/50 packet loss of each ip

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7 hours ago, whateverthisnamecanbe.3615 said:

The internet going fine with everything else other than GW2. I tried GW2-64.exe -diag and checked "Tracing network paths (about 10 mins)" section in NetworkDiag.log to find that last line is getting 50/50 packet loss of each ip

Yeap, my phone and tablets all running okay too, only my GW2 keep disconnecting,  I did all the self fix like -repair -diag also used the command prompt etc etc,  turns out was my cable. I hope you fix your problem soon. 

Edited by SweetPotato.7456
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I do also have same problems. I'm from South East Asia and the disconnect are very frequent. whenever i change maps/change character, it always disconnect getting error code: 7. It's went unplayable for me. Rest of games beside GW2 are fine, no issues at all. Took a break 6 Months before, no issues at all regarding this issue. Purchased the new DLC to come back to the game and get new experience, turns out it's unplayable for me 😞

Edited by dreadwal.6182
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  • 2 weeks later...

Similar issues here. For the last couple of weeks the game was disconnecting a few times a session, nothing else been impacted at all, just GW2. Very annoying when it happened at the wrong time but was still somewhat playable.

But as of last night, it started dropping out every couple of minutes and therefore unpayable. I'm also (currently) playing from South East Asia, so maybe there's a patten here.

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  • 2 months later...

Hi, I'm haviong the same issue. The server disconnects all the kitten time. Has anyone find a solution? is not my internet. I use hotspot from my phone but is a fast internet and all my other games play fine without issue. only GW2 is beign a headache disconnecting every 2-5mins. Any help from the team??

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Same Issue. I'm guessing the asian side has stability issues again.

Happy that GW2 is growing, but very sad that with the game experience as it is now, it's a soft cap on the players being able to play....everyone needs to use some kind of Exit L@g situation which is terrible. It makes the game a sub service....

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