Exatherion.3075 Posted November 18, 2023 Share Posted November 18, 2023 (edited) First of all the Support only sends generic answers and says "they cannot forward progress" etc. etc.... Therefore, I'm posting here. The Jade Vault is on my and my Guild-Mates account not accessable since the week before helloween. My guild mate wanted to build a Cantha Legendary( I have two I know what I'm talking about) and tried to hand in the figurines to access the vendor. However, there was an issue and I tried it too, which reproduced the exactly same bug. We had both already handed in figurines(from another week), which triggers the well-known bug that you cannot access it that week. NEW part of the bug: it DOES NOT reset weekly! We cannot hand in new figurines since the week before Helloween, effectively rendering us unable to build a Cantha-Legendary due to not being able to access the Jade Vaults through Myung-Hee. It says for weeks that the weekly achievement is already done. Please investigate and fix the bug ( and probably reset the quest "Weekly Jade Vault" for me and Glingal.5869 as short term fix. Everything we get out if the dialogue is the achievement box that shows that the achievement is done for WEEKS. The support doesn't wanna reset the weekly achievement(my guildmate made a ticket), so we can do it again(!), this is not forwarding progress(as the support claims), but resetting the quest to do it AGAIN. The sheer incompetence of the support staff is simply astonishing. It feels like as if work has been outsourced to the least qualified individual on planet earth and probably whole milky way. Regards Edited November 18, 2023 by Exatherion.3075 Link to comment Share on other sites More sharing options...
KawsMeCal.5923 Posted November 19, 2023 Share Posted November 19, 2023 I had this issue before Halloween and it fixed after for some reason. Not sure why it's doing this now only sometimes and seems to randomly hit some people. Link to comment Share on other sites More sharing options...
Dualumina.1760 Posted January 30 Share Posted January 30 Something similar on my end just now; I can give the statues but the weekly achievement doesn't get completed, preventing me from getting that extra 25 Imperial Favors. Granted I'll live with it if the alternative is not using the vault at all... 1 1 Link to comment Share on other sites More sharing options...
GODh.3892 Posted January 30 Share Posted January 30 Have you tried the notes from wiki? https://wiki.guildwars2.com/wiki/Myung-Hee#Notes Link to comment Share on other sites More sharing options...
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