Strodos.2473 Posted February 8, 2018 Share Posted February 8, 2018 When I try to buy Gems it says...."Unfortunately an error has occurred. Please try again later."I tried credit card and paypaland yes I have the funds for itAny thoughts? Link to comment Share on other sites More sharing options...
Strodos.2473 Posted February 8, 2018 Author Share Posted February 8, 2018 Oh also it has been happening for several hours! Link to comment Share on other sites More sharing options...
Falson.5284 Posted February 8, 2018 Share Posted February 8, 2018 Did you just create your account? If so there's a restriction on buying gems for a couple days if I'm remembering correctly Link to comment Share on other sites More sharing options...
Noicha.8692 Posted February 8, 2018 Share Posted February 8, 2018 Contact game Support.I had same issue, it was fixed quickly, so now I can throw good money after Anet :) Link to comment Share on other sites More sharing options...
Ardenwolfe.8590 Posted February 8, 2018 Share Posted February 8, 2018 This usually happens because one of three things:The Gemstore is bugged. To fix this, simply log out of the game completely and then reload.Your credit card lacks the funds.ANet's server cannot connect with PayPal or the bank in question. For this, you'll need to wait.Hope this helped. Link to comment Share on other sites More sharing options...
Qrakan.1392 Posted February 8, 2018 Share Posted February 8, 2018 When i have that issue i usually need to open up my credit card for some purchases. I have in my bank app the option to open for all internet purchases for 30min, after i have done this it has worked fine most of the times. Link to comment Share on other sites More sharing options...
Faaris.8013 Posted February 8, 2018 Share Posted February 8, 2018 @Hitlit.7630 said:Did you just create your account? If so there's a restriction on buying gems for a couple days if I'm remembering correctlyNah, Anet would never keep people from buying gems with real money. Link to comment Share on other sites More sharing options...
GrubySzymek.1362 Posted February 8, 2018 Share Posted February 8, 2018 @Faaris.8013 said:@Hitlit.7630 said:Did you just create your account? If so there's a restriction on buying gems for a couple days if I'm remembering correctlyNah, Anet would never keep people from buying gems with real money. Actually there are restrictions for new accounts to avoid purchases being made by stolen credit cards and costly chargebacks. Link to comment Share on other sites More sharing options...
Faaris.8013 Posted February 8, 2018 Share Posted February 8, 2018 @"Kheldorn.5123" said:@Faaris.8013 said:@Hitlit.7630 said:Did you just create your account? If so there's a restriction on buying gems for a couple days if I'm remembering correctlyNah, Anet would never keep people from buying gems with real money. Actually there are restrictions for new accounts to avoid purchases being made by stolen credit cards and costly chargebacks.I think they lock you out from using the TP and trade gold for gems or vice versa, but I'm sure you can spend your money on the game as soon as you start. Link to comment Share on other sites More sharing options...
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