rvxomarr.7086 Posted April 15, 2020 Share Posted April 15, 2020 sorry for my englishi already bought heart of thorns expansion from long time ago and before 2 days i can use this window but yesterday change to lockedhere a picturehttp://prntscr.com/s016mo Link to comment Share on other sites More sharing options...
Sonja Teh Trapper.7012 Posted April 15, 2020 Share Posted April 15, 2020 go to your support tickets an place in a ticket to anet there or thier Link to comment Share on other sites More sharing options...
Nim.9364 Posted April 17, 2020 Share Posted April 17, 2020 I'm suffering the same issue - it tells me I need to purchase Heart of Thorns but I have had it for a long time...Can obviously log a support ticket with anet (and I will) but they do ask us to check the support forums first. So, bumping this issue :) Link to comment Share on other sites More sharing options...
Georc.2958 Posted April 17, 2020 Share Posted April 17, 2020 I'm literally standing in a Heart of Thorns map, and it's saying I can't use the function unless I upgrade to Heart of thorns -__-I'm stuck with the mordrem glider until this is resolved. Link to comment Share on other sites More sharing options...
Pineberries.6801 Posted April 18, 2020 Author Share Posted April 18, 2020 My glider skins tab in Hero appears to be locked even though I have HoT and maxed gliding mastery... It says that 'This feature requires upgrading to Guild Wars 2: Heart of Thorns'. I've had HoT for many years and have accessed the glider skins tab just fine until now... just wanted to see if others have the same issue? And if this could hopefully be fixed? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted April 18, 2020 Share Posted April 18, 2020 There's been a few recent posts.There was a similar problem not long ago; the Devs fixed it shortly after. I'm sure the same will happen this time.Good luck. Link to comment Share on other sites More sharing options...
Teratus.2859 Posted April 18, 2020 Share Posted April 18, 2020 Oi oi oi!! you got a licence for that glider mate!! Link to comment Share on other sites More sharing options...
Pineberries.6801 Posted April 18, 2020 Author Share Posted April 18, 2020 What you talking? I'm a self-taught glider, no licence required. :wink: Also, I probably should've searched the forum first for recent posts of this issue. Apologies. Link to comment Share on other sites More sharing options...
Draco.3192 Posted April 18, 2020 Share Posted April 18, 2020 I got a new gliderskin for my alt account which only has HoT and no PoF and found that I can buy gliderskins in the gem store but I can´t change them anymore in my character window and the UI tells me to go buy PoF if I want to use that feature. WTF A-Net I hope that is a bug Link to comment Share on other sites More sharing options...
ElforTheLandStander.7052 Posted April 20, 2020 Share Posted April 20, 2020 Same. Submitted a support ticket with a screenshot on Saturday, haven't heard back yet. Link to comment Share on other sites More sharing options...
Val Amraphen.6432 Posted April 22, 2020 Share Posted April 22, 2020 I have the same issue. I can change my glider on some characters (one new and one old) and can't on others (one new, two old, including main) Link to comment Share on other sites More sharing options...
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