martynz.5619 Posted November 16, 2020 Share Posted November 16, 2020 Hello, I formatted my Pc some days ago and since I formated it I cant access the Trading post or gem store due the error stated in the title.In addition, In the launcher, news are no longer appearing, instead there´s a unique new wich says: visit gw2 to see news and updates.I reinstalled the game, clear the cache of the game, ipconfig /flushdns. I also installed godaddy certificates as it says in one reddit post about the same problem and I'm still facing it.Please, my inventory can't resist this more, i need to sell stuff to continue playing. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 16, 2020 Share Posted November 16, 2020 I read you cleared the cache, but just to make sure, here's some instructions:https://help.guildwars2.com/hc/en-us/articles/231273908-Troubleshooting-Trading-Post-ErrorsIf you continue to have issue, you can contact the Tech CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.Good luck. Link to comment Share on other sites More sharing options...
martynz.5619 Posted November 16, 2020 Author Share Posted November 16, 2020 @"Inculpatus cedo.9234" said:I read you cleared the cache, but just to make sure, here's some instructions:https://help.guildwars2.com/hc/en-us/articles/231273908-Troubleshooting-Trading-Post-ErrorsIf you continue to have issue, you can contact the Tech CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.Good luck. Thank you :) I have already read and followed that instructions.Let's see if someone throw some light upon the matter Link to comment Share on other sites More sharing options...
martynz.5619 Posted November 16, 2020 Author Share Posted November 16, 2020 BTW I have already sent a ticket 2 Link to comment Share on other sites More sharing options...
Healix.5819 Posted November 16, 2020 Share Posted November 16, 2020 It'll do this if your date/time isn't set correctly, so first ensure it is. Note it doesn't matter if your clock looks correct, your date and timezone must be accurate. You can check it at https://time.is/ Link to comment Share on other sites More sharing options...
martynz.5619 Posted November 16, 2020 Author Share Posted November 16, 2020 @"Healix.5819" said:It'll do this if your date/time isn't set correctly, so first ensure it is. Note it doesn't matter if your clock looks correct, your date and timezone must be accurate. You can check it at https://time.is/Your clock is 1.6 seconds behind.Accuracy of synchronization was ±0.005 seconds.Time in Santa Coloma de Gramenet, Spain now: Link to comment Share on other sites More sharing options...
martynz.5619 Posted November 16, 2020 Author Share Posted November 16, 2020 It is a matter of connection/firewall/ports or something related, that's for sure. So I started to think about. I don't remember the firewall asking me to add an exception for gw2 at installing so I made them, in and out rule, I have read that CoherentUI_Host.exe has something to be with BLTC and launche so I made an exception in firewall for this 2. I'm not sure if I correctly made the exceptions in win 7 but think so, problem is still.Does anyone knows which ports uses BLT? so i could try to open that port. Link to comment Share on other sites More sharing options...
Healix.5819 Posted November 16, 2020 Share Posted November 16, 2020 The trading post is just a website, so it's using port 443 (https). You can test your general ability to access it through your browser (use internet explorer):https://tradingpost-live.ncplatform.net/humans.txthttps://tradingpost-dfw-live.ncplatform.net/humans.txtCoherentUI_Host.exe is what's actually acting as the web browser. If it can't access the internet, it will cause this problem.@martynz.5619 said:win 7If this is an older version, you need to run through Windows update; SP1 is required. Link to comment Share on other sites More sharing options...
RUS.9265 Posted December 19, 2020 Share Posted December 19, 2020 As martynz said, you need to run through update system. I've just finished it + reinstall drivers for WLAN. Loading screen news and Trade Market now works. Link to comment Share on other sites More sharing options...
Vegeta.2563 Posted December 19, 2020 Share Posted December 19, 2020 I had to help someone with this exact problem, for them it turned out their https certificate wasn't installed so when they visited https://tradingpost-dfw-live.ncplatform.net/humans.txt When you check Inspect mode and go to Security tab .. if it doesn't say "Certificate - trusted and valid"This is the issue. They too were on Windows 7.. you will need to install the official certificate from https://certs.godaddy.com/repository/gdroot-g2.crt Link to comment Share on other sites More sharing options...
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