This started happening yesterday out of the blue. Nothing changed on my end as far as I can tell. What happens is I load the game, get to character select screen. Everything is fine. Select a character (doesn't matter which) and load into the game. A few seconds after loading into a map, the game totally freezes, I can't move my mouse cursor. Then maybe 10 to 25 seconds afterward, the screen goes black and the computer is completely non-responsive. No mouse cursor, no response to control-alt-delete, nothing.
So far, I have disabled Onedrive and ensured all my sound, hardware and graphics drivers are up to date. Changed battery settings. Running other games, like Civ6 at full graphics, haven't caused any issues. I have also tried the repair feature (adding -repair to the target line).
I have a CyberPower PC laptop.
Windows 10 version 2004; OS build 19041.508; Experience Pack 120.2212.31.0
Processor: AMD Ryzen 7 4800H with Radeon Graphics 2.9 GHz
GPU: Nvidia GeForce RTX 2060 driver version 442.80
Installed RAM: 16 GB
System Type: 64 bit operating system, x64 based processor
In event viewer, I have the following events:
Critical: 1. Event ID _41 _Source Kernel-Power Log _System
Error: 1. _Event ID 2 Source Kernel-EventTracing Log Microsoft-Windows-Kernel-EventTracing/Admin
2. Event ID 2 Source THXUpdSvc Log Application
3. Event ID 65 Source AppModel-Runtime Log Microsoft-Windows-AppModel-Runtime/Admin
4. Event ID 6008 Source EventLog Log System
Warning: 1. Event ID 360 Source User Device Registration Log Microsoft-Windows-User Device Registration/Admin
2. Event ID 642 Source ESENT Log Application
3. Event ID 6062 Source Netwtw08 Log System
Edit: I believe it has something to with my graphics driver or card. My laptop just crashed in the same manner as above after installing Endless Legend and I went to set graphics to max. Graphics drivers are all up to date. Please help.