Sound Issue — Guild Wars 2 Forums

Sound Issue

Last night I was playing on my GW2 game in Heart of Thorns Verdant Brink. Out of nowhere I heard a series of beeps that sounded like a sound test and then no sound at all. Thinking it was the headset I unplugged it and no sound. Then I reset the computer without the headset. Still no sound. I played with my sound settings and no sound. I reinstalled the game and still no luck. Honestly I am not sure what to do at this point. Everything else has sound: my youtube, my other games, etc. even with the headset plugged in. For some reason it is exclusively GW2 lacking sound

Comments

  • i am having the same problems i thought it was my headset but no my game have no sounds at all i tried everything to fix the problem but i can't is there anyone found out how to fix it plz let me know

  • Deepcuts.9740Deepcuts.9740 Member ✭✭✭

    I recall having this problem in the past while the default sound device was changed by nvidia driver for some reason.
    Check that your default sound device is the one setup in guild wars 2.

  • In Sounds - Playback is set to headphones. I tried it with default and specifically set to headphones to no avail. I also tried without the headphones using speakers and Digital Audio (S/PDIF)

  • Make sure that Guild Wars 2, your OS and your physical device all match.
    If you continue to have issue, you can contact the Tech CS Team via the 'Support' link above/below.

    Good luck.

  • maddoctor.2738maddoctor.2738 Member ✭✭✭✭

    Open the game settings, go to Audio and put Sound Quality to fastest.
    Check the Master Volume, playback device (select your headphones) and the "Mute when in the background" settings (uncheck it if it's checked)

  • Try this for control if this is a windows problem :
    https://support.microsoft.com/en-us/help/4026994/windows-10-fix-sound-problems

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