Sakurai.5749 Posted October 19, 2018 Share Posted October 19, 2018 i have to unlink my phone number to my current one on my account page but it doesnt seem to send the code, i know sometimes it might be late but i've waited overnight and still no code... sent a message to support but still nothing.. anyone having this issue as well? Link to comment Share on other sites More sharing options...
Maria Murtor.7253 Posted October 19, 2018 Author Share Posted October 19, 2018 Never had problems with the Authentification since today. Both, my GW 1 and 2 Account do need a Authentification. Yesterday everything worked fine. (Maybe the Authentification is needed because of a power breakdown in my hometown. Link to comment Share on other sites More sharing options...
invln.1548 Posted October 19, 2018 Share Posted October 19, 2018 same thing here at least i know its not just me now Link to comment Share on other sites More sharing options...
Payo.8952 Posted October 19, 2018 Share Posted October 19, 2018 My friend has the same problem. Any anet guys here to help? Link to comment Share on other sites More sharing options...
Astral.3478 Posted October 19, 2018 Share Posted October 19, 2018 My brother have the same problem with email authentification. Help would be much appreciated Link to comment Share on other sites More sharing options...
ArenaNet Staff Gaile Gray.6029 Posted October 19, 2018 ArenaNet Staff Share Posted October 19, 2018 We are looking into this now. Thanks for your patience -- the team is on the case! Link to comment Share on other sites More sharing options...
Lagond.3819 Posted October 19, 2018 Share Posted October 19, 2018 have you news for us? we have the same Problem here. i'm in because i have received a sms but my wife is waiting since hours. Link to comment Share on other sites More sharing options...
OkamiLuna.5182 Posted October 19, 2018 Share Posted October 19, 2018 I'm curious as well, is there any update or news as to when this is going to be fixed? Link to comment Share on other sites More sharing options...
wolfie.2841 Posted October 19, 2018 Share Posted October 19, 2018 for me, its the email im not receiving as of 4 30 pm edt. thanks (i am now in 5 18 pm edt Link to comment Share on other sites More sharing options...
Sakurai.5749 Posted October 19, 2018 Share Posted October 19, 2018 any news? Would really like to unlink my phone before I purchase a new phone and new number xD.. also sent a ticket to support, can they just reset that? Link to comment Share on other sites More sharing options...
Maria Murtor.7253 Posted October 20, 2018 Author Share Posted October 20, 2018 Got my authentification mails about four hours ago. Worked for me. Link to comment Share on other sites More sharing options...
Sakurai.5749 Posted October 20, 2018 Share Posted October 20, 2018 still not getting any authentication messages, even tried a few phone numbers. nothing. Link to comment Share on other sites More sharing options...
Sakurai.5749 Posted October 20, 2018 Share Posted October 20, 2018 Oh no, I think i know what happened with mine. I dont have access to my old number (new number has same last 4 digits), ive contacted support but still no reply. if anyone can help me here please send me a PM or if theres any GM that see's this Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 20, 2018 Share Posted October 20, 2018 No one can help you save the CS Team, and they rarely read the forums as that would take away from their work. Link to comment Share on other sites More sharing options...
Vinceman.4572 Posted October 25, 2018 Share Posted October 25, 2018 I'm bumping this since it doesn't seem to be fixed because I don't get an SMS at all. A friend of mine had the same issue on Monday when we wanted to start to raid with him. He got his mail 2 hours after trying to log in. Link to comment Share on other sites More sharing options...
Kraggy.4169 Posted October 26, 2018 Share Posted October 26, 2018 It's repeating problems like this that means I'll never use two-factor, the supposed benefits certainly don't outweigh the inability to login that this kind of problem causes.I just wish Anet would stop spamming the road-block dialog so often when I log in. :( Link to comment Share on other sites More sharing options...
zombieczar.8710 Posted October 27, 2018 Share Posted October 27, 2018 Why on earth did they ever start the auth verification crap anyways? use email like everyone else. I dont want another dam app on my phone, nor do I nor anyone I know want to deal with this sms crap to begin with... guildwars2 is not a bank, it was not and is not a good idea to make a video game inaccessible over some paranoid concept about a freaking video game account... Link to comment Share on other sites More sharing options...
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