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accentially bought an outfit twice, please help to cancel the last transaction and send me back gems


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Just transfered from wow, this is a good game indeed, however..At 10:40+pm Nov 17, "Eulaula.7168" i was just checking my purchasing history and accidentally purchased the outfit that i already purchased today and repeatedly paid 700 gems for Nature's Oath Outfit, and i am just stupid "click take all" without sending it back to the seller, please help me to cancel it, as i found no way i can sell it to other user nor cancel the order.

I have not used, unlocked, or consumed the item... the item is still in my character "Eulaeula"The item you purchased : Nature's Oath OutfitA wiki link of the item in question (if available): https://wiki.guildwars2.com/wiki/Nature%27s_Oath_OutfitWhen you bought the item: around At 10:40+pm Nov 17The currency type you spent: 700 gemsThe total amount you spent: 700 gemsA detailed description of your situation:Please only cancel my repeated order of Nature's Oath Outfit, as i only need 1 outfit of Nature's Oath OutfitPlease do not cancel my expansion, as i love them!Sincerely, Please help

https://help.guildwars2.com/hc/en-us/articles/360010367674?input_string=accentially+bought+an+outfit+twice%2C+please+help+to+cancel+the+last+transaction+and+send+me+back+the+gem

https://help.guildwars2.com/hc/en-us/requests/7142371waiting for those gems back and those from ultimate bundle to purchase the wedding outfit and WL2+3... hope you guys have good gaming and welcome to join me!

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GM asked me if only i could destroy the package before he can return the gem to me. Is it normal >.<? I just afraid of destroying it will be a state of used or consumed the item which violate the condition of return.

Below is the GM's answer.Hey there eula,Thanks for the patience while we reach out to everyone. I just got your ticket about spending gems on a second Natures outfit >__<. I can understand wanting to get this refunded as you can only use one. On this end I was able to get the gems returned to you, but on your end there is one request that I must make. Please destroy the second Natures outfit.

Please let us know if there is anything else we can look into for you.
Regards,

GM Drommen JuvelGuild Wars 2 Support Teamhttp://help.guildwars2.com/

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