CasualWanderer.5824 Posted October 8, 2022 Share Posted October 8, 2022 I launch the game from Steam, then click Play in the launcher, a white window appears, then the game crashes. No error message, the window just closes. This time it crashed 6 times. Sometimes it's 2, it was 7 in a row once. Someone said it might be because of DX11? But the game is unplayable on DX9, very bad fps. I have a standalone account, the game does not crash there. Same settings as the Steam account. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 8, 2022 Share Posted October 8, 2022 You can contact the Tech CS Team by sending an email to 'support@arena.net'. Good luck. Link to comment Share on other sites More sharing options...
CasualWanderer.5824 Posted October 8, 2022 Author Share Posted October 8, 2022 That's cool, but i made this post hoping that someone has this problem too and found a solution, or a developer employee could shed some light on why this is happening for Steam only. Link to comment Share on other sites More sharing options...
Chaba.5410 Posted October 8, 2022 Share Posted October 8, 2022 Are you using arcdps? Link to comment Share on other sites More sharing options...
Linken.6345 Posted October 8, 2022 Share Posted October 8, 2022 53 minutes ago, Chaba.5410 said: Are you using arcdps? Dont think you can with steam. Link to comment Share on other sites More sharing options...
Chaba.5410 Posted October 8, 2022 Share Posted October 8, 2022 (edited) 10 minutes ago, Linken.6345 said: Dont think you can with steam. You can, but some people have issues depending upon their setup. I had a similar problem of this white screen crash when the Steam release first came out when trying to run arcdps with it. Narrowed it down to Razer Synapse. Also found it could trigger (with arcdps) if the launch lost window focus because I would click on my browser on a second monitor while waiting for it to load into the character select screen. Edited October 8, 2022 by Chaba.5410 Link to comment Share on other sites More sharing options...
CasualWanderer.5824 Posted October 9, 2022 Author Share Posted October 9, 2022 16 hours ago, Chaba.5410 said: Are you using arcdps? It might be it! Removed arcdps dll, GW2 launches with no crashes. Funnily enough, added arcdps back, and it still doesn't crash. But yeah, looks like the issue is with arcdps. Thanks! Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 9, 2022 Share Posted October 9, 2022 Often, you must update arcdps with every release/patch. Link to comment Share on other sites More sharing options...
CasualWanderer.5824 Posted October 9, 2022 Author Share Posted October 9, 2022 6 hours ago, Inculpatus cedo.9234 said: Often, you must update arcdps with every release/patch. Arcdps is up to date, yet it still crashes. Has nothing to do with that. 1 Link to comment Share on other sites More sharing options...
Chaba.5410 Posted October 10, 2022 Share Posted October 10, 2022 2 hours ago, CasualWanderer.5824 said: Arcdps is up to date, yet it still crashes. Has nothing to do with that. I recommend joining the arcdps discord if you continue to have issues. Link to comment Share on other sites More sharing options...
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