Pepper.3901 Posted December 14, 2017 Share Posted December 14, 2017 My password is saved, it always has been.This last update removed the password. Can we find out what is causing such removals of personal information? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted December 14, 2017 Share Posted December 14, 2017 Perhaps, your local.dat was corrupted, or removed.Good luck. Link to comment Share on other sites More sharing options...
Pepper.3901 Posted December 14, 2017 Author Share Posted December 14, 2017 @Inculpatus cedo.9234 said:Perhaps, your local.dat was corrupted, or removed.Good luck.Uh, how about putting the blame where it belongs?The update changed the field. Nothing else did, nothing else was running, nothing else was impacted. The program's integrity is in question, not my computer's state when only an update ran when the program was started for the first time today. It didn't happen again after the second update which was after my post. Please understand, the checkmark was still checked, the password was missing, that is a mistake on the server side not my side.Hmmm..... Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted December 14, 2017 Share Posted December 14, 2017 No need to be defensive. No one said why the local.dat was corrupted. Geez.As this is the only post about this issue, it probably is not very wide-spread. If you continue to have issue, you can contact the CS Team.Good luck. Link to comment Share on other sites More sharing options...
RoseofGilead.8907 Posted December 14, 2017 Share Posted December 14, 2017 Weird. Mine was still saved after I got the new patch. Link to comment Share on other sites More sharing options...
kaat.8237 Posted December 14, 2017 Share Posted December 14, 2017 On occasion, my password disappears. After exiting and restarting the game, it's back. Box is always checked. Link to comment Share on other sites More sharing options...
Illconceived Was Na.9781 Posted December 14, 2017 Share Posted December 14, 2017 @atheria.2837 said:My password is saved, it always has been.This last update removed the password. Can we find out what is causing such removals of personal information?What did ANet Support say in response to your ticket? Link to comment Share on other sites More sharing options...
Taelac.7036 Posted December 14, 2017 Share Posted December 14, 2017 Mine was cleared, as well, but there are a number of things that can cause it. IME, it usually happens after they've repaired a server crash, which is the sort of thing that sometimes includes clearing cached data. It's a mild inconvenience, but sometimes necessary. Link to comment Share on other sites More sharing options...
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