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Upgrade Extractor does not work


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Hello,

I bought an Upgrade Extractor from the Gem Store to retrieve sigils from a soulbound greatsword but it doesn't work.

If I try to drag and drop the greatsword to the extractor window, the windows gets red.

It doesn't seem as a correct behavior, especially if you read the extractor description: "This tool will remove the upgrades from any item, etc."

If this is a bug, please fix it. If this is working as intended, then please give me a refund since the description is misleading.

Best regards.

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  • 2 years later...

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