miku.3025 Posted September 14, 2018 Share Posted September 14, 2018 I tried a few times and received this msg, couldn't purchase gem with credit card for my daughter's account.attached a screenshot to show the msg.I purchase gem many times before with all my other accounts.Any advise?Thanks Link to comment Share on other sites More sharing options...
miku.3025 Posted September 14, 2018 Author Share Posted September 14, 2018 I think black lion company isn't working atm?I used my main account to exchange gem from gold and it didn't work either? can we have any update so I know if the problem is my acc or global? cheers Link to comment Share on other sites More sharing options...
miku.3025 Posted September 14, 2018 Author Share Posted September 14, 2018 i just tried a few times and i can exchange gold to gem now. ignore second post thanks.. Link to comment Share on other sites More sharing options...
miku.3025 Posted September 14, 2018 Author Share Posted September 14, 2018 i think there is a glitch with trading post, i couldn't send gift, the option to send is greyed out. Link to comment Share on other sites More sharing options...
RoseofGilead.8907 Posted September 15, 2018 Share Posted September 15, 2018 @"miku.3025" said:i think there is a glitch with trading post, i couldn't send gift, the option to send is greyed out. The recipient name in your screenshot is your account name. Were you trying to send it to yourself as a gift? If so, you can't. Link to comment Share on other sites More sharing options...
Talindra.4958 Posted September 15, 2018 Share Posted September 15, 2018 @RoseofGilead.8907 said:@"miku.3025" said:i think there is a glitch with trading post, i couldn't send gift, the option to send is greyed out. The recipient name in your screenshot is your account name. Were you trying to send it to yourself as a gift? If so, you can't.no its me trying to send to miku. you cant select yourself. it wont show in the list.it worked now btw. I think there was a glitch in the morning.Thanks for helping :D Link to comment Share on other sites More sharing options...
WSG Delen.9203 Posted September 15, 2018 Share Posted September 15, 2018 @"miku.3025" said:I tried a few times and received this msg, couldn't purchase gem with credit card for my daughter's account.attached a screenshot to show the msg.I purchase gem many times before with all my other accounts.Any advise?ThanksI have encountered the same issue - whether by card or paypal I can not buy any Gems. This has been an issue for me for nigh on 2 days straight - submitted a ticket last night and 22hrs later not even a glimpse of a response or solution. Link to comment Share on other sites More sharing options...
nezo.5803 Posted September 15, 2018 Share Posted September 15, 2018 i am facing the same problem its been like this for the last 3 days Link to comment Share on other sites More sharing options...
WSG Delen.9203 Posted September 15, 2018 Share Posted September 15, 2018 @nezo.5803 said:i am facing the same problem its been like this for the last 3 days Sounds like it might be something rather fundamentally wrong with their servers and payment processing. Link to comment Share on other sites More sharing options...
Steve The Cynic.3217 Posted September 15, 2018 Share Posted September 15, 2018 I'm glad to see that it isn't just me. I created a second account so I could add my Kung Fu Tea Heroic code to it (but found that the offer is now US-only, bah, so my code doesn't work). So I tried to add a real code to it in-game. No dice. Bah. At least now I know it's not just me. Link to comment Share on other sites More sharing options...
Talindra.4958 Posted September 15, 2018 Share Posted September 15, 2018 i think perhaps the new patch coming too so the server background might get affected i am not sure :P usually when a big patch coming, at least 1 or 2 weeks the server is not so stable for me in Australia. Link to comment Share on other sites More sharing options...
FranzM.1298 Posted September 16, 2018 Share Posted September 16, 2018 Same problems here, i love in Ontario Canada. Cannot purchase any gems with credit card or paypal. Link to comment Share on other sites More sharing options...
Sasha Deson.8951 Posted September 16, 2018 Share Posted September 16, 2018 I've been having this problem for two days, im trying to buy the expansion but it keeps giving me that error and it extra sucks because of the 4000 gems you get with it i wanted to spend on the BL sales they've had but I cant Link to comment Share on other sites More sharing options...
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