[Bug] Some Traditional Chinese Characters in chat are cut

[EuanJouns.4312]

I'm a Taiwanese player. Just note I play global version GW2 , not China version GW2. Because of a GM has been requested me to report the bug to China support page. :oThere's a long-term bug in GW2 that a lot of Traditional Chinese Characters are cut in chat. For example: "你" is cut into "亻", "嗎" is cut into "口", "很" is cut into "彳". It's just tip of the iceberg, there are so many characters are cut and lost their original form. I don't know it's caused the unicode problem or something else.https://imgur.com/a/uhNVv

It forced the players in Traditional Chinese must to look for some strange alternative to keep communicate. Such as "很好，你還好嗎？", it's meaning "Great, are you OK?". This sentence is written with "HEN好，YOU還好MA？". Replace "很" with "HEN" and "嗎" with "MA", it's PINYIN; replace "你" with "YOU", it's English. That's really troubled.

As far as I know the global version GW2 is open for whole the world, there are many players come from many different countries, and they talk the different languages. However, the bug has been existed since the beginning. I have reported it in game with the bug report system 7 years ago, submitted a request form 2 years ago. Uh...the bug is still there in JUL 2019.

I'm sure is it happened too in Simplified Chinese, if it is please let ArenaNet know.

[EuanJouns.4312]

I'm a fool forgot to edit my post. Just repost the img sor. :s

[crepuscular.9047]

happens with Japanese too, none of Hiragana, Katagana shows up, only some Kanji shows up

for Chinese, I have I feeling it's to do with the agreements with the local distributor to deliberately take out the support for Chinese characters.

A bit of a shame of went backwards for GW2, cos GW1 supported chinese and japanese...

another possibility is support won't be able to in response to verbal abuse tickets?

GW2 Trailer Japanese Dubbed

[Illconceived Was Na.9781]

@crepuscular.9047 said:for Chinese, I have I feeling it's to do with the agreements with the local distributor to deliberately take out the support for Chinese characters.I think it unlikely.

It appears as if support for any non-Latin characters is incidental, as a result of picking various fonts and so on, rather than any sort of deliberate attempt to offer anything. It's pretty typical.

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For the OP: it's not likely that ANet is going to change this. In the past, when they've responded to similar posts, they've always said that:

• It's more effort than most of us realize.
• There's ongoing support/maintenance costs.
• There's not much substantive business motive to do so, e.g. it won't bring that many new players to the game.

Or in short hand: the costs outweigh the benefits.On the plus side, they don't seem philosophically opposed; it's strictly a business decision that the price is too high.

[crepuscular.9047]

@Illconceived Was Na.9781 said:It appears as if support for any non-Latin characters is incidental, as a result of picking various fonts and so on, rather than any sort of deliberate attempt to offer anything. It's pretty typical.

korean seems to be fully supported, I've seen korean players on NA

On the plus side, they don't seem philosophically opposed; it's strictly a business decision that the price is too high.

so what is the 'price'? from a technically point of view, all there is just to include the character set files into the game files as they had done for GW1 (which they removed from GW2)

[Illconceived Was Na.9781]

@crepuscular.9047 said:korean seems to be fully supported, I've seen korean players on NAWhere is the company that owns ANet located?

On the plus side, they don't seem philosophically opposed; it's strictly a business decision that the price is too high.

so what is the 'price'? from a technically point of view, all there is just to include the character set files into the game files as they had done for GW1 (which they removed from GW2)If that were all that were involved in adding it to the game, they would have done it. Fonts have to be vetted, just like any other component. Does it fit in all the places in which people can type? Does it scale properly with the various settings and resolutions? How much overhead in terms of rendering? Are there additional support issues, e.g. people using it to curse etc?None of this is difficult; it's also not free: someone has to devote time to do it.

[EuanJouns.4312]

@"Illconceived Was Na.9781" said:None of this is difficult; it's also not free: someone has to devote time to do it.Agree but I also think ArenaNet really should consider to spend "time" and "price" to do it, especially a bug has existed for so many years .According to the official FAQ https://help.guildwars2.com/hc/en-us/articles/201862738-FAQ-Game-Regions , in my opinion GW2 global version supports and services to all countries except China, Chinese players got their own local service. So in this case GW2 can display most of the languages correctly is expectable.

I have been played GW1 10 years ago, the display of all languages were working great until now. That's why I truly don't understand what's the reason caused ArenaNet do not fix or just ignore this issue.

It can be understandable that this is not a high priority based on it's not a serious bug will broken the balance and I guess the number of players in non-latin languages are much less than others. But if ArenaNet just decided to be a fully money-oriented company, don't care player's feeling and need, I'd say that's very disappointing for players. Hopes not. :'(

[Illconceived Was Na.9781]

especially a bug has existed for so many years .How is it a bug? The game doesn't support other languages; it's not an accident.

According to the official FAQ https://help.guildwars2.com/hc/en-us/articles/201862738-FAQ-Game-Regions , in my opinion GW2 global version supports and services to all countries except China, Chinese players got their own local service. So in this case GW2 can display most of the languages correctly is expectable.It says nothing about supporting languages other than the primary ones.

I have been played GW1 10 years ago, the display of all languages were working great until now.Whatever support GW1 had doesn't matter in terms of what was intended for GW2.

if ArenaNet just decided to be a fully money-oriented company, don't care player's feeling and need, I'd say that's very disappointing for players.There isn't a successful company in the history of the planet that wasn't money oriented. "Caring about players" is not the same as "agreeing with players in all matter."

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Whatever our personal opinion is about what's good for the game or the community, ANet's responded to the this topic multiple times in the past. They've always said the same thing: no plans to support more characters sets.

That shouldn't stop you from asking ANet to change their mind. However, it tells us that it won't be rhetorically effective to call it a bug or to claim that somehow they aren't listening.

[EuanJouns.4312]

@"Illconceived Was Na.9781" said:

especially a bug has existed for so many years .How is it a bug? The game doesn't support other languages; it's not an accident.According to the official FAQ

https://help.guildwars2.com/hc/en-us/articles/201862738-FAQ-Game-Regions

, in my opinion GW2 global version supports and services to all countries except China, Chinese players got their own local service. So in this case GW2 can display most of the languages correctly is expectable.It says nothing about supporting languages other than the primary ones.However, I haven‘t seen any official statement that GW2 are determined not to support Traditional Chinese or other non-Latin languages.if ArenaNet just decided to be a fully money-oriented company, don't care player's feeling and need, I'd say that's very disappointing for players.There isn't a

successful

company in the history of the planet that wasn't money oriented. "Caring about players" is not the same as "agreeing with players in all matter."Then just give players a definitely answer will be helpful, that it is not at all an excessive demand.Whatever our personal opinion is about what's good for the game or the community, ANet's responded to the this topic multiple times in the past. They've always said the same thing: no plans to support more characters sets.That shouldn't stop you from

asking

ANet to change their mind. However, it tells us that it won't be rhetorically effective to call it a bug or to claim that somehow they aren't listening.I'm not sure what's their mind because of their replies of my tickets are almost within apologize and told they will pass the suggestion along. Also the GM's reply said "Though there is a separate Chinese client, it would be nice and inclusive to fully support Traditional Chinese characters. This is something that many players have brought up as a desired feature. I am unsure whether this has not been added to the game due to programming issues, but the game is constantly being updated; it is possible this could be something supported in the future!"

So, It's meaningless to argue and infer the mind of ArenaNet for now, I'd like to wait the answer of them.

[Inculpatus cedo.9234]

Here are some official responses:

https://en-forum.guildwars2.com/discussion/comment/728581#Comment_728581https://en-forum.guildwars2.com/discussion/comment/670636/#Comment_670636https://en-forum.guildwars2.com/discussion/comment/307741/#Comment_307741

You can use the 'Search' feature to find more, if you so desire.

Good luck.

[EuanJouns.4312]

@"Inculpatus cedo.9234" said:Here are some official responses:https://en-forum.guildwars2.com/discussion/comment/728581#Comment_728581https://en-forum.guildwars2.com/discussion/comment/670636/#Comment_670636https://en-forum.guildwars2.com/discussion/comment/307741/#Comment_307741You can use the 'Search' feature to find more, if you so desire.Good luck.Thanks, however these topics are mainly talking about "Localization" and "Translation", they seems to mean different things.Localization is a huge project really hard to do, that's not my point, I just would like to focus on the display of characters in chat. :o

[Inculpatus cedo.9234]

Text and the UI is also mentioned.Regardless, you can suggest that more characters/fonts be added; however, this is not a bug, merely a suggestion.