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Promotion: Living World Season 5 Prologue

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Hi there,

On the 27th (two days ago), I purchased the Living World Season 5: Prologue Bound by Blood with 200 gems (I can provide screenshot of my buying history).Today, I noticed that a special promotion is running on this episode, which is now available for free.

I feel a bit stupid, especially that I did not start to play it yet as I am still finishing contents from Season 4.Would it be possible to get a refund of my 200 gems?

Thank you for your answer and your work,Best Regard.


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