Can't open official site cause of unsecure certificate error.

Dust Walker.2073

Sometimes site is not opening. Instead of that browser shows a window with ERR_CERT_COMMON_NAME_INVALID error. Happens on PC and phone. Today is the first time.

Inculpatus cedo.9234

Works fine for me on Firefox and Chrome.

Dust Walker.2073

@Inculpatus cedo.9234 said:
Works fine for me on Firefox and Chrome.

It worked for me everyday till this evening. And furthermore, it's not a constant thing, it happens temporarily. Sometimes it's not opening, sometimes it opens normally.

Inculpatus cedo.9234

Dunno. Hope it clears up for you. Does it act the same on all browsers, or just a specific one?

darkimp.7312

I am getting the same message regarding the certificate. I cannot access it using Chrome as Chrome does not let me bypass it.
In Firefox I can get it to make an exception but it still throws the "NET::ERR_CERT_COMMON_NAME_INVALID" Error. PLease look into your certificate.

Added the info text given in Chrome:

_www.guildwars2.com normally uses encryption to protect your information. When Google Chrome tried to connect to www.guildwars2.com this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be www.guildwars2.com, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Google Chrome stopped the connection before any data was exchanged.

You cannot visit www.guildwars2.com right now because the website uses HSTS. Network errors and attacks are usually temporary, so this page will probably work later._

Dust Walker.2073

@Inculpatus cedo.9234 said:
Dunno. Hope it clears up for you. Does it act the same on all browsers, or just a specific one?

Yandex. Browser on PC, Xiaomi browser and Chrome on phone. Same everywhere

Upover.1376

@Dust Walker.2073 said:
Sometimes site is not opening. Instead of that browser shows a window with ERR_CERT_COMMON_NAME_INVALID error. Happens on PC and phone. Today is the first time.

Same trouble +

Guardian of Angels.9867

Happening here too, can't reach guildwars2.com, arenanet or the gw2 api

Upover.1376

9652e72e84204f61.png ok it's fix.

Dust Walker.2073

@Upover.1376 said:
9652e72e84204f61.png ok it's fix.

It opens sometimes. But sometimes it's not. Wait for some time.

Upover.1376

@Dust Walker.2073 said:

@Upover.1376 said:
9652e72e84204f61.png ok it's fix.

It opens sometimes. But sometimes it's not. Wait for some time.

I always open, but slowly .

Khisanth.2948

Are you on a network with a broken transparent(or not so transparent...) proxy

You can check the certificate details in your browser. Looks fine in mine(as expected since I am not experiencing any issue)

Explomatic.7068

Same here. Seems like the certificate has just been renewed (valid from is today) and is only covering the domains guildwars2.com and *.guildwars2.com. Probably whoever renewed it forgot about *.arena.net.. 😅

Inculpatus cedo.9234

I think the OP is talking about the Guild Wars 2 Official site.
Regardless, I have no issue opening the ArenaNet site, as well.

Explomatic.7068

@Inculpatus cedo.9234 said:
Regardless, I have no issue opening the ArenaNet site, as well.

Yup, seems like they fixed the certificate for the account page at least 😊. Now it’s issued to *.arena.net.

Inculpatus cedo.9234

Mine hasn't changed. Two different certificates at two different sites.
It seems to affect only certain people/browsers, I guess.

Fire Attunement.9835

Hi all, just wanted to confirm that this has been taken care of--we did some updates yesterday, and everything should be good now.

Kaltyn of Torbins Deep.2946

@Fire Attunement.9835 said:
Hi all, just wanted to confirm that this has been taken care of--we did some updates yesterday, and everything should be good now.

I dread certificate renewal time. It generally takes 6 to 8 hours of work to update all my servers and systems at work when it is renewal time.