Kulvar.1239 Posted January 24, 2019 Share Posted January 24, 2019 If you go to the shop to buy HoT or PoF, you end on a page full broken.Link for HoThttps://buy.guildwars2.com/heartofthorns?cid=104:5::::Global:40:::Redirect me tohttps://buy.guildwars2.com/store?Action=html&Locale=en_GB&SiteID=gw2&cid=104%3A5%3A%3A%3A%3AGlobal%3A40%3A%3A%3A&pbPage=heartofthorns&themeID=4785548000Link for PoFhttps://buy.guildwars2.com/?cid=104:5::::Global:40:::Redirect me tohttps://buy.guildwars2.com/store?Action=html&Locale=en_GB&SiteID=gw2&cid=104%3A5%3A%3A%3A%3AGlobal%3A40%3A%3A%3A&pbPage=pathoffire&themeID=4785548100 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted January 24, 2019 Share Posted January 24, 2019 Make sure tracking attempts are not blocked on the browser you are using.Good luck. Link to comment Share on other sites More sharing options...
Kulvar.1239 Posted January 24, 2019 Author Share Posted January 24, 2019 It's not an adblocker issue, I tried disabling it and it solved nothing.The HTML is messed up with <script> tags before the <html> tag.Images are broken, there are JavaScript errors.Other pages of the website are fine. Like the previous one https://www.guildwars2.com/fr/shop/ Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted January 24, 2019 Share Posted January 24, 2019 I'm pretty sure no one mentioned Adblockers.Try making sure tracking is allowed.Good luck. Link to comment Share on other sites More sharing options...
Knudge.5048 Posted January 25, 2021 Share Posted January 25, 2021 im running into this exact same issue when i click the upgrade now it takes me to a dead pagehttps://buy.guildwars2.com/?cid=104:5::::Global:40::: Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted January 26, 2021 Share Posted January 26, 2021 ^Your link worked find for me.Make sure to allow tracking. You can try different browsers. Link to comment Share on other sites More sharing options...
ArenaNet Staff Fire Attunement.9835 Posted January 26, 2021 ArenaNet Staff Share Posted January 26, 2021 @"Knudge.5048" said:im running into this exact same issue when i click the upgrade now it takes me to a dead pagehttps://buy.guildwars2.com/?cid=104:5::::Global:40:::Did you get this sorted? If not, have you cleared your cache? What browser were you using, and were you on desktop or mobile? Link to comment Share on other sites More sharing options...
Elrey.5472 Posted January 26, 2021 Share Posted January 26, 2021 This is how it looks to me, for months now (spanish version).https://imgur.com/a/c8VJxjYLast firefox builds, no adblockers.Please fix it, I'm not the only one facing this issue. Link to comment Share on other sites More sharing options...
ArenaNet Staff Fire Attunement.9835 Posted January 26, 2021 ArenaNet Staff Share Posted January 26, 2021 @"Elrey.5472" said:This is how it looks to me, for months now (spanish version).https://imgur.com/a/c8VJxjYLast firefox builds, no adblockers.Please fix it, I'm not the only one facing this issue.Thank you for the screenshot and details, I passed it on for them to look at. We're sorry that's happening. :( Link to comment Share on other sites More sharing options...
Marxx.5021 Posted January 26, 2021 Share Posted January 26, 2021 As pointed out this is not an adblocker issue. It is about privacy settings of the browser. For example in the Chromium based Edge browser you can choose between basic, balanced and strict. With strict these pages wont display properly. I think Firfox has also build in privacy settings that could cause this. Link to comment Share on other sites More sharing options...
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