If you're experiencing this error or similar problem with giving Anet your money, and have not put a ticket in, PUT IN A TICKET.If you have put in a ticket, don't just check your email for updates, check the support page and look for MY TICKETS.Whenever someone goes into your ticket, it will update and you'll at least know someone has seen it and is working towards a solution. That being said, I put in at ticket two days ago, and after doing similar phone calls to the card provider, the issue is being investigated, and is definitely either on Anet's end or at Digital River (the transaction processing company for Anet). Now hopefully they get it fixed before all the crap I wanted to waste ... err spend my money on goes off sale.