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Rubi Bayer.8493

ArenaNet Staff
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  1. Bug Fixes: Updated the contents of the Black Lion Weapons Voucher. Updated the contents of the Black Lion Backpack and Glider Combo Voucher.
  2. We're looking into what's causing this issue--I'm sorry some of you are still running into this. We're gathering data and could use your help. Anyone who can do the following steps, you'd be a big help! 1. Use the command line argument "-log" to generate a verbose log when the launcher is attempting to download (details here: https://wiki.guildwars2.com/wiki/Command_line_arguments ) 2. Find the log file on your local system (For Windows, generally the path looks like: C:\Users\<your user name>\Appdata\Roaming\Guild Wars 2\Gw2.log) 3. Submit a support t
  3. I checked into this with our CS team. If you're talking about the tonic, you are all good! It's almost certainly related to the issue I mentioned above with how donation numbers were being pulled. You're fine, I promise! Enjoy! I linked Nick to this comment so he could see too, and it's awesome you had fun with it!!
  4. Just confirming that we will still donate to the charity if you purchase the bundle with that method! Thank you so much for helping us to make a difference!
  5. Extra Life event begins tomorrow at noon Pacific time–we are one day out! The schedule is up on our team page so you can see a full list of what we've got planned. We'll have Guild Wars and Guild Wars 2 gameplay, behind-the-scenes development talk, some special guests, and exciting donation milestone celebrations–including some related to our upcoming expansion, End of Dragons!
  6. Hey all, it wasn't exactly an oversight, but a problem with how donation information was being pulled. I was working with another member of our team yesterday to get to the bottom of it, and have an update: We've discovered an issue with the Extra Life enhancement effect that's causing it to grant some players ten stacks of this buff. We won’t be able to correct the effects of the bug for this year’s Extra Life event, so those players will retain those ten stacks. All other players currently have one buff stack, and the tracked progress will continue to grant them buff stacks normally as the d
  7. I'm so sorry about the delay on getting back to you on this! I've been heads down getting ready for, uh, well, Extra Life and totally missed this. (That's ironic and awkward...) I think this is working properly now. If it's not please let me know. Super Team pages are updated by Extra Life staff, not the team leaders–we just send them any text and images we want added, but they're super responsive and I'm happy to reach out if you're still having issues. cc @Custodio.6134 @"Cephas.8615" , similar apologies! You're all good, and thank you for helping! Here are a couple of notes to keep you i
  8. Extra Life's official Game Day is less than a month away, and Team ArenaNet is participating for the fourth year in a row. With your help, we've raised over $225,000 for critically ill and injured children over the past three years, and we're inviting you to participate again this year and make that number even bigger! Read all the details here, and join the Team ArenaNet Super Team--or create your own Sub-Team with your guild, friends, and community--here. We have some surprises in store for this event, so stay tuned for more news as we get closer to Extra Life 2020 #ForTheKids!
  9. Now that you've all had time to play through the new fractal, on tomorrow's Guild Chat we're going behind the scenes of development with five members of the teams who worked on it. Our dev guest lineup is: Cameron Rich, Game DesignerLee Bledsoe, VFX LeadMeagan Glennon, Map ArtistMatthew Burke, QA AnalystJasmine Serrano, Sound Design Apprentice If you have questions about the fractal for any of the dev guests, drop them here (try to keep them concise--think the length of a tweet--so we have time to read it on the air) and we'll answer as many as we have time for.
  10. Hi all, I want to drop here for those who missed it. On today's Guild Chat Cameron and I showed the new fractal weapons, did a flythrough of the fractal map, showed one of the bosses, talked about the story and setting, talked some about the CM, and about a fractal event coming up at the end of the month. Enjoy the preview!
  11. No, this does not mean the end of the story. I'm not going to give you spoilers, but all of our Living World seasons have been building toward this. We've been working on this for a long time. In the meantime, we’re having lots of fun reading all your ideas about where the story is heading. Speculate away!
  12. Thanks for all of your questions, everyone! We're just over four hours out from today's show, so I'm rounding up questions and closing the thread.
  13. On tomorrow's Guild Chat we'll have six members of our development team to talk live about this week's Living World episode "Jormag Rising". Our guest lineup is: Paul Schwarzwalder: Content ProgrammerMatthew Medina: Senior Game DesignerAlex Kain: Senior Writer/Narrative DesignerMeagan Glennon: Environment ArtistNick Hernandez: Game DesignerKirk Williford: Senior Game Designer If you have questions about the episode drop them here and we'll answer as many as we have time for!
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