Can not log into ArenaNet login page

[Rickstoons.2435]

Not sure what to do somedays it logs in most days it does not

 

[hope.9748]

there are multiple logins for gw2/arenanet

 

THIS leaderboards login is bugged (white blank empty screen)

i can not go through it via any of my accounts

and none guild member i asked them , none managed to go through

https://leaderboards.guildwars2.com/en/eu

 

THIS login is for support / tickets

works perfectly for me, zero bugs or glitches so far

https://help.guildwars2.com/hc/en-us

 

THIS login is for forums

also works perfectly for me, also zero bugs or glitches so far

https://account.arena.net/login?redirect_uri=%2Foauth2%2Fauthorization%3Fresponse_type%3Dcode%26client_id%3Dgw2_invision_forums%26redirect_uri%3Dhttps%3A%2F%2Fen-forum.guildwars2.com%2Foauth%2Fcallback%26scope%3Dp.account%26state%3D3-aHR0cHM6Ly9lbi1mb3J1bS5ndWlsZHdhcnMyLmNvbS9sb2dpbi8%3D-9364cde2a8785dc58133de625c9e3569-aHR0cHM6Ly9lbi1mb3J1bS5ndWlsZHdhcnMyLmNvbS9mb3J1bS8yMy13b3JsZC12cy13b3JsZC8%3D

 

i do not know which login you mean

but for me the leaderboards login is permanently not working for months

 

i hope i helped u clarify which login u mean

and help u find a solution.

[Rickstoons.2435]

ArenaNet is the main login spot  and can not even submit a ticket  as it sends me back to log-in

 

[Healix.5819]

29 minutes ago, Rickstoons.2435 said:

ArenaNet is the main login spot  and can not even submit a ticket  as it sends me back to log-in

You are trying to login through Steam? Steam can't login to the support site. It should instead take you to a page telling you to contact support via email: support@arena.net

[Chaba.5410]

31 minutes ago, Rickstoons.2435 said:

ArenaNet is the main login spot  and can not even submit a ticket  as it sends me back to log-in

 

Because the redirect is broken sometimes.  It's been brought up in other threads, especially with regards to the leaderboards.  Anet doesn't seem to have anyone working on the problem though.

[Chaba.5410]

3 minutes ago, Healix.5819 said:

You are trying to login through Steam? Steam can't login to the support site. It should instead take you to a page telling you to contact support via email: support@arena.net

Good catch.  The URL supplied references steamcommunity.com, which means he's most likely a Steam player.

https://help.guildwars2.com/hc/en-us/articles/360053416353-Steam-FAQ

 

For issues pertaining to account management, access and game, gem, or other purchases made through the Steam store or Steam wallet, please contact Steam support for assistance.

For assistance with a Guild Wars 2 in-game issues, or items purchased from the in-game store using gems, please submit a ticket to the Guild Wars 2 support team.

To contact the Guild Wars 2 Support Team, please send an email directly to: support@arena.net. When sending your email, please provide the following information to speed up assistance:

• Your Steam ID:
• Guild Wars 2 Display Name:
• Guild Wars 2 Character Name(s):
• A summary of the issue you are requesting assistance with:

 

[SnowMochi.7602]

I am not logging in through Steam, and never have, but I am also having the same problem with accessing the leaderboards.

Edited December 22, 2022 by SnowMochi.7602

[Healix.5819]

1 hour ago, SnowMochi.7602 said:

I am also having the same problem with accessing the leaderboards.

If you're seeing a blank page when you try to login, you can avoid the problem by accessing the login page directly:
https://account.arena.net/login?redirect_uri=https%3A%2F%2Fleaderboards.guildwars2.com%2Flogin%3Fvalid%3Dtrue%26jsSession%3Dtrue%26source%3D%2Fen%2Fna

If you're seeing an error (Error 42 ... TacoProxy), the server is down.