Jump to content
  • Sign Up

Cant download the game, Stops at 10-17 percent.

Lenkah.1674
 Share

Recommended Posts

Lenkah.1674

Lenkah.1674

Posted
Posted

Hello, A new player here and was having a good time. I was playing with my old computer at the time. But i recently got a new pc and decided to download the client, but i seem to be encountering an issue. As the title says i cant download the game and i don't know what the issue is.

I did a little bit of research and see some similar problems, i tried fixing it by doing the add "3.216.240.151 assestcdn.101.arenanetwork.com". didnt work.
I also tried the VPN thing, where i would connect then disconnect to make it download again, but the problem is my download speed is so slow that whenever Im doing this. 

Not really sure what is the issue is and as I said my pc is really new and im also using windows 11. Would appreciate any response. 

Link to comment
Share on other sites
Healix.5819

Healix.5819

Posted
Posted (edited)
2 hours ago, Lenkah.1674 said:

I did a little bit of research and see some similar problems, i tried fixing it by doing the add "3.216.240.151 assestcdn.101.arenanetwork.com". didnt work.

That IP isn't valid - it changes every few days/weeks. It's currently 18.214.120.143 or 50.17.23.247.

If you're not 100% sure on modifying the hosts file, search the start menu for cmd, right click command prompt and select run as administrator. Copy the following line, right click the center of the command prompt window to paste it, and press enter to run it:

echo.50.17.23.247 assetcdn.101.arenanetworks.com>%windir%\system32\drivers\etc\hosts

(this will overwrite your hosts file with the 1 line)

After applying the hosts edit, delete Local.dat under %appdata%\Guild Wars 2, then launch GW2 with the options:

-log -patchconnections 1

If it gets stuck, let it sit for 5 minutes, then view Gw2.log under %appdata%\Guild Wars 2 for any errors.

If the hosts edit doesn't work, the problem is caused by other software, or worst case, your ISP, which will require a VPN.

Edited by Healix.5819
Link to comment
Share on other sites
michaelramm.8317

michaelramm.8317

Posted
Posted (edited)

Having the same problem.

I did @Healix.5819 setup and it failed. This is what I see at the end of the log:

Quote

00254353: Error: Bad HTTP response for 0x0006f444 -- length: 0; expected: 1972
00254354: Error: Download failed for {0x0006f444:0x00000000->0x0006f444, range 0 - 4294967295} with error (4:0:0:0) {retry count: 20; consecutive: 294}
00257965: Error: Bad HTTP response for 0x00002e62 -- length: 0; expected: 1120
00257966: Error: Download failed for {0x00002e62:0x00000000->0x00002e62, range 0 - 4294967295} with error (4:0:0:0) {retry count: 22; consecutive: 295}
00259161: Error: Bad HTTP response for 0x000be911 -- length: 0; expected: 1960
00259162: Error: Download failed for {0x000be911:0x00000000->0x000be911, range 0 - 4294967295} with error (4:0:0:0) {retry count: 20; consecutive: 296}
00261693: Error: Bad HTTP response for 0x00006365 -- length: 0; expected: 6364
00261695: Error: Download failed for {0x00006365:0x00000000->0x00006365, range 0 - 4294967295} with error (4:0:0:0) {retry count: 20; consecutive: 297}
00262274: Error: Bad HTTP response for 0x00035e10 -- length: 0; expected: 1964
00262275: Error: Download failed for {0x00035e10:0x00000000->0x00035e10, range 0 - 4294967295} with error (4:0:0:0) {retry count: 21; consecutive: 298}
00262981: Error: Bad HTTP response for 0x0000688c -- length: 0; expected: 18452
00262983: Error: Download failed for {0x0000688c:0x00000000->0x0000688c, range 0 - 4294967295} with error (4:0:0:0) {retry count: 19; consecutive: 299}
00264396: Error: Bad HTTP response for 0x00052ff2 -- length: 0; expected: 1984
00264406: Error: Download failed for {0x00052ff2:0x00000000->0x00052ff2, range 0 - 4294967295} with error (4:0:0:0) {retry count: 21; consecutive: 300}
00264487: Error: Bad HTTP response for 0x002ad922 -- length: 0; expected: 19408
00264489: Error: Download failed for {0x000048f0:0x00000000->0x002ad922, range 0 - 4294967295} with error (4:0:0:0) {retry count: 21; consecutive: 301}
00264569: Error: Bad HTTP response for 0x000530af -- length: 0; expected: 1964
00264571: Error: Download failed for {0x000530af:0x00000000->0x000530af, range 0 - 4294967295} with error (4:0:0:0) {retry count: 21; consecutive: 302}
00264579: Error: Bad HTTP response for 0x0009befe -- length: 0; expected: 4764
00264582: Error: Download failed for {0x0009befe:0x00000000->0x0009befe, range 0 - 4294967295} with error (4:0:0:0) {retry count: 21; consecutive: 303}
00264590: Error: Bad HTTP response for 0x002c488a -- length: 0; expected: 88
00264592: Error: Download failed for {0x00061b4e:0x00000000->0x002c488a, range 0 - 4294967295} with error (4:0:0:0) {retry count: 22; consecutive: 304}
00264642: Error: Bad HTTP response for 0x002c687c -- length: 0; expected: 88
00264645: Error: Download failed for {0x0009aad8:0x00000000->0x002c687c, range 0 - 4294967295} with error (4:0:0:0) {retry count: 21; consecutive: 305}
00267276: Error: Bad HTTP response for 0x002c7474 -- length: 0; expected: 88
00267277: Error: Download failed for {0x0007dfab:0x00000000->0x002c7474, range 0 - 4294967295} with error (4:0:0:0) {retry count: 22; consecutive: 306}
00267382: Perf: Counter; 30d.1m.socket inet msgs sent; {8}

 

I am using AT&T Fiber and it gets anywhere between 2-5% before it craps out. I am not using any security/AV software on my machine.

My speedtest through AT&T is 944 Mbps down/ 792 Mbps up (consistent with AT&T 1GB Fiber)
I was really wanting to get back into GW2 but I guess I will not be.

Edited by michaelramm.8317
Link to comment
Share on other sites
Healix.5819

Healix.5819

Posted
Posted (edited)
41 minutes ago, michaelramm.8317 said:

This is what I see at the end of the log:

That's what a bad server looks like. You need to do this:

https://imgur.com/a/8HA67lK

If you were following what was posted in this topic, the IP changes every few days. It's currently 34.233.107.24

For a sample, here's one of the files you're stuck on. It's supposed to be 88 bytes, but the server is giving you a 0 byte file.

http://assetcdn.101.arenanetworks.com/program/101/1/0/2910332/compressed

For comparison, here's the file from the primary server:

http://origincdn.101.arenanetworks.com/program/101/1/0/2910332/compressed

Edited by Healix.5819
  • Thanks 1
Link to comment
Share on other sites
Chaba.5410

Chaba.5410

Posted
Posted
1 hour ago, Healix.5819 said:

That's what a bad server looks like. You need to do this:

https://imgur.com/a/8HA67lK

If you were following what was posted in this topic, the IP changes every few days. It's currently 34.233.107.24

For a sample, here's one of the files you're stuck on. It's supposed to be 88 bytes, but the server is giving you a 0 byte file.

http://assetcdn.101.arenanetworks.com/program/101/1/0/2910332/compressed

For comparison, here's the file from the primary server:

http://origincdn.101.arenanetworks.com/program/101/1/0/2910332/compressed

You'd think that support would just kick a ticket over to operations to fix the 0 byte file...  I wonder if it's some failure not in the file itself on the server, but the server's http daemon.

Link to comment
Share on other sites
  • 4 weeks later...
Jaguar.9104

Jaguar.9104

Posted
Posted

 I got the same issue, when it was installed it would not update and I was thinking it was due to not checking regularly for updates, tried everything Support would likely suggest I do and it did not work.

 

Then I uninstalled it and cleaned up any leftover files and downloaded a fresh copy from this site and it stopped at 12% and would not budge, I know the issue was not my end as I had no trouble playing other games that were slightly more intensive resources wise and I could run GW2 anyway but for some reason, the launcher would not install the game.

 

Since then I have not tried to install again!

  • Sad 1
Link to comment
Share on other sites
Chaba.5410

Chaba.5410

Posted
Posted
16 minutes ago, Jaguar.9104 said:

 I got the same issue, when it was installed it would not update and I was thinking it was due to not checking regularly for updates, tried everything Support would likely suggest I do and it did not work.

 

Then I uninstalled it and cleaned up any leftover files and downloaded a fresh copy from this site and it stopped at 12% and would not budge, I know the issue was not my end as I had no trouble playing other games that were slightly more intensive resources wise and I could run GW2 anyway but for some reason, the launcher would not install the game.

 

Since then I have not tried to install again!

Anet claims to have fixed the issue.  Please see:

 

Link to comment
Share on other sites
xAcid.9305

xAcid.9305

Posted
Posted
On 5/11/2023 at 3:08 AM, Dasein.5987 said:

Still happening

you have to keep restarting the client and download a little at a time till it stops again

It's like they don't want people to download their game.

On 5/11/2023 at 5:27 AM, Aegenz.4658 said:

Still not fixed btw. Experiencing the same issue. The download is stuck at 0kb/s.

 

Try turn off IPV6 in your LAN setting and then flushdns. Relaunch GW2.
Works for me and some people.

  • Sad 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing
GuildWars2.com
ArenaNet

©2020 ArenaNet, LLC. All rights reserved. All trademarks are the property of their respective owners.

ESRB - Teen
×
×
  • Create New...