Noviere.7309 Posted November 27, 2017 Share Posted November 27, 2017 "###### is your LIKE verification code"I just got 2 text messages from Anet in a row that say this. Considering I was asleep when they were sent, I have no idea what they are referring to. Any ideas? Link to comment Share on other sites More sharing options...
Nokomis.5076 Posted November 27, 2017 Share Posted November 27, 2017 When you were asleep, where did you get that message? In the forums? Link to comment Share on other sites More sharing options...
Noviere.7309 Posted November 27, 2017 Author Share Posted November 27, 2017 On my phone. I hadn't been on the forums since PoF launch week. Link to comment Share on other sites More sharing options...
Nokomis.5076 Posted November 27, 2017 Share Posted November 27, 2017 Do you have 2FA active? Eventually someone tried to login into your account and because of 2FA ANet send you a message? Just a suggestion. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 27, 2017 Share Posted November 27, 2017 You can contact the CS Team via the 'Support' link above/below and 'Submit a Ticket' to discuss the issue, should you so desire. Good luck. Link to comment Share on other sites More sharing options...
Oenanthe.6549 Posted November 27, 2017 Share Posted November 27, 2017 If you haven't already, i would suggest that you change your password ASAP, it certainly seems like someone has tried to hack your account. Link to comment Share on other sites More sharing options...
Shikigami.4013 Posted December 1, 2017 Share Posted December 1, 2017 a) What is a "LIKE" verification code? This sounds more as if it is coming from Facebook than from Arenanet, does it say "LINKED" verification code?b) I would not change my passwort. Obviously the person does not know it, so I personally would not see a reason to change. Is it possible that your email ended up on one of those numerous huge lists of email/password combinations that circulate in the dark corners of the internet? Those can originate from real hacks of various sites that happend years ago. I would recommend checking this legit site and see if the email you use for GW2 is on the list. (If you wish, check this wikipedia entry about the site before entering your email there)For example the big communityforum "Aionsource.com" was hacked more than 7 years ago. I use different email adresses for alomost every single account I make, in the form of "nameofthesite@", and even now 7 years later I still sometimes get phishing mails sent to aionsource@ which are partly quite amusing and for games I never even played like WoW. Link to comment Share on other sites More sharing options...
Vegeta.2563 Posted December 1, 2017 Share Posted December 1, 2017 @Oenanthe.6549 said:If you haven't already, i would suggest that you change your password ASAP, it certainly seems like someone has tried to hack your account.This. Also run a virus scan to make sure you aren't infected. Link to comment Share on other sites More sharing options...
Ellieanna.5027 Posted December 1, 2017 Share Posted December 1, 2017 @Shikigami.4013 said:a) What is a "LIKE" verification code? This sounds more as if it is coming from Facebook than from Arenanet, does it say "LINKED" verification code?b) I would not change my passwort. Obviously the person does not know it, so I personally would not see a reason to change. Is it possible that your email ended up on one of those numerous huge lists of email/password combinations that circulate in the dark corners of the internet? Those can originate from real hacks of various sites that happend years ago. I would recommend checking this legit site and see if the email you use for GW2 is on the list. (If you wish, check this wikipedia entry about the site before entering your email there)For example the big communityforum "Aionsource.com" was hacked more than 7 years ago. I use different email adresses for alomost every single account I make, in the form of "nameofthesite@", and even now 7 years later I still sometimes get phishing mails sent to aionsource@ which are partly quite amusing and for games I never even played like WoW.The person received a text message, not an email, with the verification code to log into their account. Yes, the OP really should change their password ASAP, and then maybe think about changing the email. Someone had both, and because of the phone, they actually couldn't get into the account. They tried twice even. Link to comment Share on other sites More sharing options...
Shikigami.4013 Posted December 2, 2017 Share Posted December 2, 2017 Oh I see, missed that post #3. Also, in my country we refer to "text messages" on the phone exclusively as "SMS", nobody here would call it anything else so i failed to even consider it having been sent to his phone, sorry.(PS: A mail actually is a "text message" so the seemingly common term for SMS in the US seems quite misleading and totally not logical to me) :) Link to comment Share on other sites More sharing options...
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