Zuljondi.6853 Posted November 28, 2023 Share Posted November 28, 2023 (edited) Has anyone run into this and know the fix? I'm still waiting to hear from support. I was booted from the game and when i went to re-log on, I get the character screen and as soon as I try to log into one of them I get the message: Guild Wars 2 has been updated. Please exit and relaunch it. (Code=164:5:1:318:101)on build I've tried client repair. I've deleted the dat file. I've deleted the cache in temp and whatever was in apps/roaming. I checked the firewall settings. I tried connecting to the modem directly. I tried updating video card drivers. I tried potatoing the graphic settings on the character screen. I tried restarting the computer. I tried downloading the client on another computer as a fresh install. I really thought that would work, but it didn't. I got the same exact message. I tried logging in using a completely different internet source. I tried logging into the Steam version of the game and had NO issues and was able to get fully into the game, but I don't use the Steam version as I have an older account and sign in via the Arenanet client. I don't really know what else to try. This almost seems like the problem with my account, server, or the build itself. Anyone seen this? Edited November 28, 2023 by Zuljondi.6853 Additional info added. Link to comment Share on other sites More sharing options...
Chaba.5410 Posted November 28, 2023 Share Posted November 28, 2023 Did your game update to the latest build or not? Link to comment Share on other sites More sharing options...
Chaba.5410 Posted November 28, 2023 Share Posted November 28, 2023 (edited) 5 minutes ago, Zuljondi.6853 said: I tried downloading the client on another computer as a fresh install. I really thought that would work, but it didn't. I got the same exact message. Nvm, didn't see this. You'll probably need to contact support. Edited November 28, 2023 by Chaba.5410 Link to comment Share on other sites More sharing options...
quikcksilver.4631 Posted November 28, 2023 Share Posted November 28, 2023 I think the latest build broke it. I was fine earlier prior to the patch, now I can't get onto any character. When I select any character, beta or normal, I get the loading screen for the zone they're in then it crashes to desktop. Link to comment Share on other sites More sharing options...
Chaba.5410 Posted November 28, 2023 Share Posted November 28, 2023 (edited) 6 minutes ago, quikcksilver.4631 said: When I select any character, beta or normal, I get the loading screen for the zone they're in then it crashes to desktop. The game did that to me because I had arcdps installed. Uninstall it if you have it. Or remove any d3d11.dll files you have installed in the game directory. Edited November 28, 2023 by Chaba.5410 Link to comment Share on other sites More sharing options...
Zuljondi.6853 Posted November 28, 2023 Author Share Posted November 28, 2023 (edited) It was the build. I got booted around like 9pm last night. I checked it right before work this morning at 8:30 and I still couldn't get in. I checked that both builds were the same, even on the fresh install. I just now tried to get that info to include here, but I couldn't really read the small text on my laptop, so I reopened the one on my desktop and it started to download a new build. Once the new build download was done, I was back in. Maybe some of you older players are familiar with it, but I guess the new builds can completely break the game for some. I'll have to remember that for next time. Edited November 28, 2023 by Zuljondi.6853 clarity 1 Link to comment Share on other sites More sharing options...
Chaba.5410 Posted November 28, 2023 Share Posted November 28, 2023 30 minutes ago, Zuljondi.6853 said: It was the build. I got booted around like 9pm last night. I checked it right before work this morning at 8:30 and I still couldn't get in. I checked that both builds were the same, even on the fresh install. I just now tried to get that info to include here, but I couldn't really read the small text on my laptop, so I reopened the one on my desktop and it started to download a new build. Once the new build download was done, I was back in. Maybe some of you older players are familiar with it, but I guess the new builds can completely break the game for some. I'll have to remember that for next time. Weird. The latest patch dropped around 9am Pacific this morning. Link to comment Share on other sites More sharing options...
Curennos.9307 Posted November 28, 2023 Share Posted November 28, 2023 Removing arcdps fixed it for me 1 Link to comment Share on other sites More sharing options...
Raistx.8265 Posted November 28, 2023 Share Posted November 28, 2023 9 minutes ago, Curennos.9307 said: Removing arcdps fixed it for me I works for me too. Link to comment Share on other sites More sharing options...
Zuljondi.6853 Posted November 28, 2023 Author Share Posted November 28, 2023 (edited) 27 minutes ago, Chaba.5410 said: Weird. The latest patch dropped around 9am Pacific this morning. That kinda makes sense. I'm also Pacific, so if it was 9pm that I was booted lasted night. The game somehow confused the time for me 12 hours too soon and gave me the boot.. In the past, I've gotten the new build popups in game asking me to restart within an hour. So now I'm on 154949. At least it self-resolved, but hopefully, that was a one time quirk. Glad you other folks got it resolved disabling addons. I was not using any when this happened. Edited November 28, 2023 by Zuljondi.6853 1 Link to comment Share on other sites More sharing options...
Againe.4726 Posted November 28, 2023 Share Posted November 28, 2023 Hey guys, Wich file are you removing ? When i remove this one d3d11.dll the game don't start at all. I have a crash just after the login. 1 1 Link to comment Share on other sites More sharing options...
Chaba.5410 Posted November 28, 2023 Share Posted November 28, 2023 10 minutes ago, Againe.4726 said: Hey guys, Wich file are you removing ? When i remove this one d3d11.dll the game don't start at all. I have a crash just after the login. I assume you removed it from the GW2 game directory and not the system's version? Link to comment Share on other sites More sharing options...
Againe.4726 Posted November 28, 2023 Share Posted November 28, 2023 Yes, how i can remove it from systeme version ? 2 Link to comment Share on other sites More sharing options...
Chaba.5410 Posted November 28, 2023 Share Posted November 28, 2023 1 minute ago, Againe.4726 said: Yes, how i can remove it from systeme version ? There's some misunderstanding. Arcdps gets installed inside the game directory like C:\Program Files (x86)\Guild Wars 2\. It can be named d3d11.dll or dxgi.dll (see https://www.deltaconnected.com/arcdps/) Never remove the system version. Link to comment Share on other sites More sharing options...
Againe.4726 Posted November 28, 2023 Share Posted November 28, 2023 So what's the solution ? 1 2 Link to comment Share on other sites More sharing options...
Annisir.3795 Posted November 28, 2023 Share Posted November 28, 2023 Remove ARC and restart. 1 Link to comment Share on other sites More sharing options...
Healix.5819 Posted November 28, 2023 Share Posted November 28, 2023 You're currently on build 154410? Open http://assetcdn.101.arenanetworks.com/latest64/101. The first number is the build, which is currently 154949. If yours is 154410, the patch server is giving you an old cache (this file is not supposed to be cached), which will prevent you from updating and will cause this problem. Link to comment Share on other sites More sharing options...
Jarlaxle.6315 Posted November 29, 2023 Share Posted November 29, 2023 I don't have ARCDPS, but I did have to kill BLISH HUD 1 Link to comment Share on other sites More sharing options...
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